The Powertrain Control Module (PCM) is the brain of your 2010 Ford Explorer, managing everything from fuel injection to transmission shifting. If you’re experiencing performance issues, a faulty PCM might be the culprit. While purchasing a replacement PCM, understanding the warranty and return policy is crucial. This article outlines the terms and conditions associated with purchasing a 2010 Ford Explorer Pcm, specifically focusing on returns and warranty coverage.
Lifetime Warranty on Your 2010 Ford Explorer PCM
Every 2010 Ford Explorer PCM comes with a lifetime warranty, ensuring long-term functionality. This warranty covers the replacement PCM itself, offering peace of mind against potential defects. However, it’s essential to understand the limitations of this warranty. Labor costs for installation, removal, key programming, and locksmith fees are not covered. The seller’s liability is strictly limited to the purchase price of the PCM.
Returning Your 2010 Ford Explorer PCM: Conditions and Procedures
Returns are accepted, but specific conditions must be met. To initiate a return, you’ll need a Return Merchandise Authorization (RMA) number. Returns without an RMA will be considered unauthorized and may not be processed. Contact the seller to obtain an RMA before shipping your return.
All returned 2010 Ford Explorer PCMs must be in their original condition. Before shipping, ensure the unit hasn’t sustained any damage. Electrical components are thoroughly tested before sale and will be inspected upon return for signs of burnt components, physical damage, or water damage.
Restocking and Programming Fees for 2010 Ford Explorer PCM Returns
A 20% restocking fee applies to all returns for a refund. Programmed 2010 Ford Explorer PCMs are subject to an additional non-refundable $85 programming fee. If keys were included in your purchase, a $90 non-refundable key fee also applies. Refunds are only issued for returns received within 30 days of the original delivery date. After 30 days, exchanges or store credit are offered.
Key Warranty Considerations for Your 2010 Ford Explorer PCM
The lifetime warranty is voided if the returned 2010 Ford Explorer PCM shows signs of tampering, damage, misuse, or if the vehicle was involved in a collision. This includes burnt components, physical or water damage, modifications, or a broken security seal. Activate your warranty within 20 days of receipt to ensure coverage.
Understanding Liability and Dispute Resolution
The seller is not responsible for any expenses you might incur related to a potentially faulty PCM, such as locksmith fees, diagnostic charges, or rental car costs. Additionally, any tariffs, taxes, or import fees are your responsibility. All transactions are subject to the laws of New York, and any disputes will be handled in Nassau County, NY. The warranty is limited to a single claim.
Conclusion: Reviewing the Return Policy Before You Buy Your 2010 Ford Explorer PCM
Purchasing a replacement 2010 Ford Explorer PCM involves understanding the warranty and return policies. Familiarize yourself with the terms and conditions outlined above to ensure a smooth transaction and to leverage the lifetime warranty effectively. Contact the seller directly if you have any questions or require clarification before purchasing.
