The powertrain control module (PCM) is a critical component of your 2015 Chrysler 200, responsible for managing engine performance and other vital functions. Understanding the warranty and return policy for a replacement or refurbished 2015 Chrysler 200 Pcm is crucial before making a purchase. This article outlines the key aspects of a typical warranty and return policy for such a product.
Lifetime Warranty Coverage
A lifetime warranty is often offered on 2015 Chrysler 200 PCMs, covering defects in materials and workmanship. This warranty typically applies to the PCM itself, not labor costs associated with installation or removal. Expenses like diagnostic fees, locksmith services, or towing are generally not covered. Furthermore, the seller’s liability is usually limited to the purchase price of the PCM.
Return Procedures and Requirements
Returns typically require a Return Merchandise Authorization (RMA) and must be in the original condition. Unauthorized returns may not be processed. Electrical components, including PCMs, are often tested before shipping and upon return to assess for damage like burnt components, physical damage, or water damage. Evidence of misuse, tampering, or vehicle collision can void the warranty.
Restocking Fees and Programming Charges
A restocking fee, usually around 20%, may apply to returned items. If the 2015 Chrysler 200 PCM was programmed specifically for your vehicle, an additional non-refundable programming fee might be charged upon return. Similarly, if keys were included in the purchase, a separate key fee might be deducted from the refund.
Time Limits for Returns and Refunds
There’s often a 30-day window for returns with a full refund. After 30 days, exchanges or store credit might be offered. Store credit may also be subject to return fees if the PCM is deemed functional. The seller might require the return of a potentially faulty unit for testing before issuing a replacement. No replacement will typically be provided until the returned unit is received and inspected.
Important Considerations
The seller is typically not responsible for any additional costs incurred due to a faulty PCM, such as locksmith fees, rental car expenses, or third-party reprogramming charges. International buyers should be aware of potential tariffs, taxes, and import fees. Refusal of the package upon delivery might result in no refund being issued. All sales are generally considered final after one warranty claim.
Warranty Activation
To ensure your warranty is valid, activate it within a specified timeframe, often within 20 days of receiving the 2015 Chrysler 200 PCM. Carefully review all terms and conditions before purchasing to fully understand the warranty and return policy. Contact the seller directly for any clarification or specific questions regarding their policies.
