The 6.7 Cummins Ecm (Engine Control Module) comes with a lifetime warranty covering defects in materials and workmanship. This warranty ensures the long-term functionality of this critical engine component. However, it’s crucial to understand the specific terms and conditions of this warranty, along with the return policy, to avoid any misunderstandings.
Understanding the Lifetime Warranty
The lifetime warranty on the 6.7 Cummins ECM is designed to protect against manufacturing defects. It does not cover labor costs associated with installation, removal, key programming, or locksmith services. Buyers are responsible for these expenses. Furthermore, the seller’s liability is limited to the purchase price of the ECM. The warranty explicitly excludes coverage for damage or injuries resulting from the use of the ECM.
Return Policy: Key Details
Returns are accepted, but must adhere to specific guidelines. An RMA (Return Merchandise Authorization) is required for all returns. Without an RMA, the return is considered unauthorized and will not be processed. Unauthorized returns will be held for 45 days, after which the seller reserves the right to retain possession.
Before returning a 6.7 Cummins ECM, understand the following:
- Original Condition: The ECM must be in its original condition.
- Inspection: Returned ECMs undergo thorough inspection for burnt components, physical damage, and water damage.
- Processing Time: Return processing time may vary.
- Restocking Fee: A 20% restocking fee applies to all returns.
- Programming and Key Fees: Programmed ECM returns incur an additional $85 non-refundable programming fee. If keys were purchased, a $90 non-refundable key fee also applies.
Warranty Voiding Conditions
The lifetime warranty is void if the 6.7 Cummins ECM exhibits any of the following:
- Burnt components
- Physical or water damage
- Misuse, abuse, modifications, or tampering
- Use in a vehicle involved in a collision
- Removal or damage of the security seal
To activate the warranty, buyers must do so within 20 days of receiving the ECM.
30-Day Money-Back Guarantee
A 30-day money-back guarantee is offered for returns seeking a full refund. After 30 days, returns are eligible for exchange or in-store credit only. In-store credit may be subject to return fees if the seller determines the unit is not defective. The seller reserves the right to require the buyer to return a potentially faulty ECM for testing at the buyer’s expense before issuing a replacement.
Additional Terms and Conditions
The seller is not responsible for tariffs, taxes, or import carrier fees. The buyer assumes responsibility for these charges. Refusal of the package by the buyer will result in no refund. All transactions are subject to the laws of New York, and any disputes will be resolved in Nassau County, NY. The warranty is limited to a single claim. By purchasing the 6.7 Cummins ECM, the buyer acknowledges and accepts all these terms and conditions.
