Embarking on your first journey with Washington State Ferries can be an exciting part of exploring the Puget Sound, especially when visiting destinations like Bainbridge Island. Whether you’re bringing your car along or traveling as a walk-on passenger, understanding the ferry system is key to a smooth trip. This guide will walk you through the essential steps for first-time riders, ensuring you’re well-prepared for your Washington State Ferries experience.
Step 1: Charting Your Course
Before heading to the ferry terminal, familiarize yourself with the Washington State Ferries network. Understanding the available routes and schedules is crucial for planning your trip efficiently.
Washington State Ferries provides a comprehensive ferry routes map (PDF 512KB) detailing all operational routes. Take a moment to review this map to identify the route that best suits your destination and starting point. Alongside routes, the schedules page offers up-to-date sailing times for each route. Checking the schedule in advance will help you align your travel plans with ferry departures, minimizing wait times and ensuring a timely arrival at your desired location, whether you’re heading to Bainbridge Island or beyond.
To effectively budget for your ferry travel, utilize the fare calculator tool. This resource allows you to input your route and travel date to determine the exact fare, helping you plan your expenses accurately.
Step 2: Securing Vehicle Reservations on Select Routes
For certain popular routes, especially those serving the San Juan Islands and Port Townsend/Coupeville, vehicle reservations are highly recommended, particularly during peak seasons or weekends. These routes include:
- Anacortes/San Juan Islands (serving Friday Harbor, Orcas Island, Shaw Island, Lopez Island)
- Port Townsend/Coupeville
Making a vehicle reservation on these routes can save you considerable time and stress, guaranteeing your vehicle a spot on the ferry. Without a reservation on these routes, especially during busy times, vehicle space is not guaranteed and you may experience significant delays or be unable to board your desired sailing.
If your travel plans do not include these specific routes, you can proceed directly to Step 3 to purchase your tickets. Reservations are not required for all routes, but checking route-specific guidelines is always advisable, especially if you are traveling with a vehicle.
Step 3: Purchasing Your Ferry Tickets
Options for Passengers, Bicycles, and Vehicles
Purchasing tickets for Washington State Ferries is a straightforward process with options to suit your preference. You can conveniently buy tickets online in advance, eliminating the need to wait in line at the terminal. Alternatively, tickets can be purchased upon arrival at the terminal.
Washington State Ferries offers cost-effective travel for families. Notably, children and youth under 19 years of age travel free as walk-on passengers or passengers in a vehicle (if they are not the driver). This policy makes ferry travel an attractive option for families exploring destinations like Bainbridge Island.
Reduced fares are available for seniors (65+) and riders with disabilities. To avail of these reduced fares, ensure you have proof of eligibility readily available when purchasing your ticket or boarding the ferry. Accepted forms of proof typically include a valid ID or disability documentation.
Ticketing for Commercial and Oversized Vehicles
For those traveling with commercial vehicles or oversized vehicles that exceed standard passenger vehicle dimensions, a different ticketing process applies. Please call 888-808-7977 to make necessary arrangements and purchase tickets for commercial and oversized vehicles. This dedicated line will provide specific guidance and ensure your vehicle is properly accommodated on the ferry.
Step 4: Arriving Ahead of Your Scheduled Sailing
For Walk-On Passengers
If you are traveling as a walk-on passenger, it is recommended to arrive at the ferry terminal with sufficient time to board comfortably. Plan to be aboard your ferry at least five minutes prior to the scheduled departure time. This allows ample time for you to park (if applicable), walk to the terminal, and board without rushing.
For Vehicle Passengers
For most ferry routes, passengers traveling with vehicles should aim to be in line at the tollbooth at least 20 minutes before the scheduled sailing time. This buffer accounts for potential traffic approaching the terminal and the time needed for ticketing and loading procedures.
If you have secured a vehicle reservation, arriving 20 minutes in advance is still necessary, but you may need to arrive even earlier depending on the specific route and terminal. It’s crucial to consult the vehicle reservation page for detailed guidance on recommended arrival times for reservation holders, ensuring you don’t miss your reserved sailing.
Step 5: Boarding and Enjoying the Ferry Ride
Procedures for Vehicles and Motorcycles
Upon arrival at the tollbooth with your vehicle or motorcycle, have your ticket ready to present or be prepared to purchase one. Ferry employees will be present to guide you into the appropriate loading lanes and direct you onboard the ferry. Follow their instructions carefully to ensure a smooth and safe boarding process.
Once your vehicle is parked on the ferry deck, you are welcome to leave your vehicle and explore the passenger areas. Before leaving your vehicle, remember to:
- Turn off your car alarm to prevent accidental activation during the voyage.
- Engage your emergency brake firmly to secure your vehicle.
- Pay attention to announcements made over the loudspeakers for important information or instructions.
- Return to your vehicle promptly when instructed by ferry staff in preparation for disembarking at your destination.
Upon arrival at your destination, follow the directions provided by ferry employees for safely unloading your vehicle.
Vehicle Safety and Driver Responsibilities
Drivers are responsible for ensuring a safe environment for themselves and others while on the ferry. While terminal and vessel crews are available to assist with navigating aboard the ferry if requested, drivers ultimately bear responsibility for their actions and the safe maneuvering of their vehicles.
It’s important to be aware of and adhere to RCW 46.61 “Rules of the Road”, which outlines your legal responsibilities as a driver, even while on a Washington State Ferry.
Boarding Process for Walk-On Passengers and Bicycles
Walk-on passengers and those with bicycles should proceed directly to the ferry terminal building. If you haven’t already purchased a ticket, you can do so at the terminal. When the ferry is ready for boarding, ferry employees will direct passengers to proceed. Have your ticket ready to be scanned at the turnstiles for efficient entry.
Boarding typically involves walking across a ramp to access the ferry. Once onboard, you’ll find a variety of seating options, both indoors and outdoors, allowing you to choose your preferred environment for the journey. Walk-on passengers are free to move around the ferry, explore different areas, and enjoy the views during the sailing.
When the ferry reaches your destination, listen for announcements and follow the directions of ferry employees for exiting the vessel on the docked side.
Onboard Amenities: Wi-Fi, Food, and Contact Information
Wi-Fi Availability
Currently, Washington State Ferries does not offer public Wi-Fi service on board ferries or at terminals. However, they are actively exploring options to introduce this service in the future to enhance passenger experience.
Food and Beverage Options
Many ferries feature dining areas where you can purchase food and drinks throughout your trip. You can order meals and snacks, and alcoholic beverages are typically available for purchase up to 15 minutes before arrival at the destination. Vending machines are also available on some ferries for quick snacks and drinks.
Contacting Customer Service
For any inquiries, assistance, or feedback, Washington State Ferries Customer Service is readily available:
- Online: WSF Customer Service
- Phone: 206-464-6400 (local), 888-808-7977 (toll-free), available between 7 a.m. and 5:30 p.m. Pacific Time daily.
By following this guide, first-time riders can confidently navigate Washington State Ferries and enjoy their journey to destinations like Bainbridge Island and beyond. Whether you’re traveling with a vehicle, as a walk-on passenger, or with your family, understanding these steps will contribute to a stress-free and enjoyable ferry experience.
