How Do You Qualify for the SDG&E CARE Program? A Comprehensive Guide

The SDG&E CARE program provides eligible customers with a substantial discount on their utility bills. Specifically, participants receive a 30-35 percent discount on their electric bill and a 20 percent discount on their natural gas bill. These discounts can significantly ease the financial burden of energy costs for eligible households.

Understanding the Eligibility Criteria for SDG&E CARE

To qualify for the SDG&E CARE program, you must meet certain eligibility requirements, which are primarily based on your household income or enrollment in specific public assistance programs. There are two main paths to qualify: income-based eligibility and program-based eligibility.

Income-Based Eligibility

Your household income is a primary factor in determining your eligibility for the CARE program. The program has established income limits that are updated annually to reflect changes in the cost of living. If your total gross household income falls at or below the following income limits, you are likely to qualify for the SDG&E CARE program. These income limits are effective through May 31, 2025.

CARE Income Guidelines*
Household Size
1-2
3
4
5
6
7
8
Each Additional Person
* Effective June 1, 2024 to May 31, 2025

To determine if you meet the income requirements, calculate your total household gross income, which includes the combined income of everyone living in your home. Compare this figure to the income limit corresponding to your household size in the table above. If your income is at or below the limit, you meet the income-based eligibility criteria.

Program-Based Eligibility

Even if your income slightly exceeds the income limits, you may still qualify for the SDG&E CARE program through program-based eligibility. If anyone in your household is currently enrolled in one of the following public assistance programs, you automatically meet the eligibility requirements:

  • Medicaid/Medi-Cal
  • Women, Infants and Children Program (WIC)
  • Healthy Families A & B
  • National School Lunch Program’s Free Lunch Program (NSL)
  • Food Stamps/SNAP
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Head Start Income Eligible (Tribal Only)
  • Supplemental Security Income (SSI)
  • Bureau of Indian Affairs General Assistance
  • Temporary Assistance for Needy Families (TANF) or Tribal TANF

Enrollment in any of these programs demonstrates a household’s need for financial assistance and automatically qualifies you for the CARE program, regardless of your gross household income (as long as it meets the respective program’s requirements).

How to Apply for the SDG&E CARE Program

Applying for the SDG&E CARE program is a straightforward process. The easiest way to apply is directly through the SDG&E website. Visit the SDG&E CARE program page for detailed instructions and the online application form.

Alternatively, you can request an application form by contacting SDG&E directly at 800-411-7343. Their customer service representatives can provide you with the necessary forms and answer any questions you may have about the application process. Application forms are also often available through various community agencies and organizations in San Diego that assist low-income residents.

Understanding the Family Electric Rate Assistance (FERA) Program

If your household income slightly exceeds the CARE program limits, you might still be eligible for assistance through the Family Electric Rate Assistance (FERA) program. FERA offers a smaller discount, an 18% discount on your electricity bill, and is available to customers of SDG&E, along with Pacific Gas and Electric Company (PG&E), and Southern California Edison (SCE).

Household 200% of Federal Poverty Guidelines (CARE/ESAP) +1 250% of Federal Poverty Guidelines (FERA)
3 $51,641 $64,550
4 $62,401 $78,000
5 $73,161 $91,450
6 $83,921 $104,900
7 $94,681 $118,350
8 $105,441 $131,800
Each Additional Person $10,760 $13,450

If you believe your income might qualify for FERA, it’s worth exploring this option as well. Contact SDG&E to inquire about the FERA program and its specific eligibility criteria.

Take the First Step Towards Energy Savings

The SDG&E CARE program is a vital resource for low-income households in San Diego, providing crucial financial relief on energy bills. By understanding the eligibility criteria—whether through income limits or enrollment in qualifying public assistance programs—you can determine if you are eligible for these savings. Don’t hesitate to reach out to SDG&E or visit their website to apply and begin saving on your energy costs today. Take control of your energy expenses and access the support you deserve.

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