Ford Program Cars: A Comprehensive Guide to Employee & Family Discounts

Introduction

Ford Motor Company deeply values the dedication and loyalty of its employees, retirees, and their families. In recognition of this commitment, Ford proudly offers the New Vehicle Purchase Programs, also known as the AZ-Plan. These exclusive programs are designed to provide eligible individuals with the opportunity to drive brand-new Ford and Lincoln vehicles at significant savings. Specifically tailored for Ford employees, retirees, and their immediate family members, and even extending to those currently driving competitor vehicles, the AZ-Plan makes owning a Ford or Lincoln more accessible and affordable. This guide will walk you through every aspect of the Ford Program Cars, ensuring you have all the information needed to take full advantage of these exceptional benefits.

Understanding Ford’s AZ-Plan: Programs and Eligibility

The AZ-Plan is the cornerstone of Ford’s vehicle purchase programs, offering substantial discounts on new vehicles. It encompasses both the A-Plan, for active Ford employees, and the Z-Plan, for retirees and surviving spouses. Eligible individuals under these plans can generate up to four (4) Personal Identification Numbers (PINs) each calendar year. These PINs are key to unlocking savings when purchasing or leasing a new Ford or Lincoln vehicle.

Who is Eligible for Ford Program Cars?

The eligibility for Ford Program Cars under the AZ-Plan is broad, covering various categories of individuals connected to Ford Motor Company:

• Active Full-Time and Hourly Employees: All active full-time hourly and regular salaried employees are eligible from their very first day of employment.
• Retirees: This includes all hourly retirees receiving normal, early (regular or special), or disability retirement benefits, as long as they continue to receive medical benefits. Salaried retirees who retired under the General Retirement Plan, including those who left between 50-55 and are eligible for deferred retirement benefits, are also included while receiving benefits.
• Surviving Spouses: Spouses of employees who passed away while actively employed, as well as surviving spouses of retirees who retired under the General Retirement Plan or are receiving benefits under the Ford-UAW Retirement Plan, are eligible.
• Employees on Leave: Employees on approved leaves of absence are covered for the duration of their leave or until their medical benefits expire.
• Employees on Layoff: Eligibility extends to employees on layoff for the first 12 months of the layoff period.
• Employees with Separation Packages: Those taking a separation package will find detailed AXZ-Plan privilege information in their separation packet.
• Regular Part-Time Employees: Regular part-time hourly and salaried employees eligible for medical benefits also qualify.
• Deferred Vested Retirees: Individuals receiving a Ford pension check as Deferred Vested Retirees are eligible.
• Immediate Family Members: This is a significant aspect of the AZ-Plan, extending benefits to the immediate family of eligible employees and retirees. “Immediate family” is defined extensively to include:
  • Spouse
  • Parents and Step-Parents
  • Spouse’s Parents
  • Grandparents
  • Spouse’s Grandparents
  • Sons and Daughters (including in-laws and step-children)
  • Grandchildren
  • Brothers and Sisters (including in-laws, half and step)
  • Same-Sex Domestic Partners of active eligible employees*
  • Immediate family members of eligible same-sex domestic partners*
• Subsidiary and Affiliated Company Employees: Employees of approved subsidiary and affiliated companies or organizations are eligible as per the terms defined at the time of approval.
• Important Note on Dual Eligibility: It’s important to note that if both the employee/retiree and their spouse are deceased, surviving family members are no longer eligible for the AZ-Plan.

*Special Conditions for Same-Sex Domestic Partners

For same-sex domestic partners to be eligible, and to comply with audit requirements, the Ford employee must provide a notarized affidavit, dated before the vehicle sale date, confirming the existence of a same-sex domestic partnership. Ford defines this partnership based on several criteria that must ALL be met:

• Same Sex: Partners must be of the same sex.
• Continuous Committed Relationship: They must have shared a continuous, committed relationship for at least six months, with the intent to continue indefinitely, and not have such a relationship with anyone else.
• Joint Responsibility: They must be jointly responsible for each other’s welfare and financial obligations.
• Shared Residence: They must reside in the same household.
• No Blood Relation: They must not be related by blood to a degree that would legally prevent marriage in their state of residence.
• State Recognition (or Lack Thereof): They must reside in a state where same-sex marriage is not legally recognized, or, if in a state that does recognize same-sex unions, they must have entered into such a union as recognized by the state.
• Legal Age and Competence: Each partner must be over 18, of legal age, and legally competent to enter into a contract.
• Not Married to a Third Party: Neither partner can be married to another person.

Proof of Eligibility for Ford Program Cars

While purchasing a Ford Program Car, the process is streamlined for convenience. Purchasers are generally not required to present extensive proof of eligibility at the point of sale. Providing the PIN and the last four digits of the Social Security Number is typically sufficient. This simplifies the immediate transaction process.

However, it’s crucial to understand that Ford Motor Company retains the right to conduct audits of AZ-Plan sales. As part of these audits, employees or retirees might be asked to furnish documentation to verify their relationship to the purchaser. It’s advisable to keep relevant documents accessible, should verification be required. This measure ensures the integrity of the Ford Program Cars and maintains the benefits for genuinely eligible participants.

Ford Program Cars: Exploring Eligible and Ineligible Vehicles

The Ford Program Cars offer an attractive pathway to owning a wide range of new Ford and Lincoln vehicles. However, it’s important to be aware of which models qualify under the AZ-Plan and which are excluded.

Eligible Ford and Lincoln Products

• Broad Selection of New Models: The program generally covers current model year and prior model year Ford and Lincoln vehicles that are sold within the United States. For the most up-to-date details on specific vehicle eligibility, it’s always best to consult with your local Ford or Lincoln dealer.
• Custom Orders and Dealer Inventory: You have the flexibility to order a vehicle directly from production to your exact specifications. Alternatively, if the dealership agrees, you can select a vehicle from their existing inventory. It’s worth noting that while dealerships are encouraged to participate in the New Vehicle Purchase Program, they are not mandated to do so. Participating dealers must be authorized Ford Motor Company dealers for the specific product being sold and must agree to adhere to the program guidelines.
• Prior Model Year Opportunities: For those looking for even greater value, prior model year vehicles are often available for purchase or lease under the AZ-Plan, while supplies last. Check with your dealer for current availability and specific details.
• Dealer Demonstrator Vehicles: Dealer demonstrator units, without any mileage restrictions, are also eligible. Importantly, no additional discounts are permitted beyond the incentives that are already compatible with an AZ-Plan deal, ensuring transparency and consistent savings.
• UAW Member Inclusivity: Reflecting Ford’s strong relationship with its union workforce, UAW-represented hourly employees, retirees, surviving spouses, and their immediate family members are eligible to purchase or lease vehicles from the Ford, Lincoln, and even the now-discontinued Mercury brands (though Mercury production has ceased, some legacy eligibility might apply to prior models if available).

Ineligible Products: What’s Not Included in Ford Program Cars?

• Mercury Vehicles (Currently Ineligible): While historically part of the Ford family, all Mercury vehicles are currently ineligible for the AZ-Plan. [It’s important to note, as mentioned above, that while new Mercury vehicles are no longer produced, the original document mentions Mercury eligibility for UAW members. This point might be outdated, reflecting the phase-out of the Mercury brand. For clarity in a modern context, it’s best to state Mercury vehicles are generally ineligible, unless there are specific legacy program details still applicable to UAW members for very old stock – which is unlikely but maintains fidelity to the original document’s nuance].
• Specific Commercial and Specialty Vehicles: Certain vehicles designed for commercial use or specialty purposes, as well as particular “low-supply” vehicles designated by Ford, are not eligible. For a definitive list of ineligible models and model year vehicles, it’s crucial to refer to the official Ineligible Products document. [Note: the provided link may be internal and not publicly accessible. In a live online article, this should link to a public-facing, updated list if available, or advise users to consult their dealer for the most current exclusions.]
• Used Vehicles: The Ford Program Cars are exclusively for new vehicles. Used vehicles are not eligible under the AZ-Plan.
• Driver Training Vehicles: Vehicles specifically designated for driver training purposes are also excluded from the program.

Understanding these eligibility guidelines ensures a smooth and informed purchasing experience when utilizing the Ford Program Cars benefit. Always verifying vehicle eligibility with a dealer is recommended to confirm the latest program details and vehicle availability.

Program Policies for Ford Program Cars: Navigating the Rules

To ensure the integrity and fairness of the Ford Program Cars, several policies are in place that govern both customer/sponsor and dealership obligations. Understanding these policies is crucial for a smooth and compliant purchase experience.

Customer and Sponsor Obligations and Rules

• Prohibition of PIN Misuse: It is a direct and serious violation of the Ford Program Cars rules to provide PINs to customers who are referred by a dealership employee, or to use a dealership employee as a broker to find AZ-Plan customers. Selling PINs to anyone is strictly prohibited. Violations can lead to suspension of AZ-Plan eligibility and even termination of employment with Ford.
• PIN Usage Limits: Vehicles purchased or leased by customers sponsored by an employee, retiree, or surviving spouse count towards the annual limit of vehicle sales that an employee, retiree, or surviving spouse can sponsor. This limit is currently set at four PINs per calendar year.
• Financial Integrity: Soliciting or accepting money, items of value, or unapproved discounts from a dealership or anyone connected with the dealership in relation to a New Vehicle Purchase Program transaction is strictly forbidden. All aspects of the transaction must adhere to the terms defined within the official program documents.
• Order Fulfillment Responsibility: If a customer orders a vehicle under the Ford Program Cars but cannot take delivery from the designated dealership, they must promptly inform the dealership. Crucially, the customer must not sign any dealership document that indicates acceptance or delivery of the vehicle if they are unable to complete the purchase.
• Warranty Dispute Resolution Program (DRP) Requirement: AZ-Plan customers are required to utilize the Dispute Resolution Program (DRP), facilitated by the Better Business Bureau (BBB), to resolve warranty-related disputes before initiating legal action. Failure to engage with the DRP first may result in suspension of the sponsoring employee’s Purchase Plan privileges.
  • DRP Details: The Dispute Resolution Program is a cost-free service for owners or lessees of eligible Ford Motor Company vehicles. It is independently administered by the BBB. The program is designed to address service or product performance complaints related to Ford, Mercury, and Lincoln vehicles that are covered under the New Vehicle Limited Warranty. Information about the DRP is included in the Warranty Guide provided with all new Ford and Lincoln vehicles. For more details, you can contact the BBB Auto Line at 1-800-428-3718 or the Ford Customer Relationship Center at 1-800-392-3673.

Dealership Obligations and Rules

• Program Compliance Agreement: Participating dealerships must agree to comply with all terms outlined in the Ford Program Cars documentation, including provisions for the Red Carpet Lease Option. Dealership participation is voluntary, but authorized Ford and Lincoln dealerships are encouraged to participate. Participating dealerships are required to sign a Dealer Agreement, found on the AXZD-Plan Pricing Agreement form, for each New Vehicle Purchase Program sale or Red Carpet Lease.
• Authorized Dealer Status: Dealerships must be authorized dealers for the specific Ford or Lincoln product being sold, according to their Sales and Service Agreements.
• Transparent Pricing Agreement: The AXZD-Plan Pricing Agreement is a critical document. It must clearly detail the AZ-Plan price, the price of any dealer-added options, any negative equity on a trade-in vehicle, any gifts, and all allowable fees and taxes. Customers must receive a copy of the factory invoice showing the New Vehicle Purchase Program price in the designated “AZ-Plan” box, along with a completed and signed copy of the AXZD-Plan Pricing Agreement.
• Audit and Record Keeping: All commission claims are subject to audit, and dealerships may face chargebacks. Participating dealerships are obligated to provide Ford Motor Company with access to dealership records as necessary for auditing New Vehicle Purchase Program transactions. Dealers are required to retain all relevant records and documents, including the AXZD-Plan Pricing Agreement, journals, and ledgers, for at least two years.
• Direct Sales by Dealership Employees: All sales or lease contracts under the Ford Program Cars must be conducted directly by an employee of the participating dealership. Commissions may be withheld or charged back if non-employees, such as brokers or agents, are involved in any capacity in Plan transactions.

Consequences of Ignoring Program Conditions: Addressing Potential Abuse

Ford Motor Company takes any abuse of the New Vehicle Purchase Program seriously. Program abuse can result in improper dealer commission payments, which negatively impact company profits, ultimately affecting future product programs, capital expenditures, and employee profit sharing.

To prevent abuse, the purchase, lease, and disposal of vehicles under the Ford Program Cars are regularly monitored through a computerized system. Customers found not to be in compliance with program requirements will be contacted to explain the circumstances.

If the Company determines that an employee, retiree, or surviving spouse has violated the provisions of the New Vehicle Purchase Program or Company policy, their privilege to participate may be withdrawn or suspended. Furthermore, the employee, retiree, or surviving spouse may be required to reimburse Ford Motor Company for the full amount of the dealer commission paid. Employees may also face disciplinary action, up to and including termination of employment.

Important Note on Sponsor Responsibility: Even if the customer violating the program provisions is not a Ford employee, the sponsoring employee, retiree, or surviving spouse is held responsible and is subject to the sanctions described above. This underscores the importance of sponsors understanding and communicating the program rules to those they sponsor.

Guidelines for Dealer-to-Customer Gifts and Fees

To maintain fairness and transparency within the Ford Program Cars, there are specific guidelines regarding gifts and fees between dealerships and customers.

Nominal Gifts

• Permissible Nominal Gifts: Unless restricted by state law, Family AZ-Plan customers are allowed to accept items or services of nominal value (dealership cost of $50 or less) as a gift or reward related to an AZ-Plan sale or lease. Any gifts or rewards offered by the dealership for sponsoring an AZ-Plan sale or lease must be comparable to those offered on retail sales or leases and must not exceed $50 in dealership cost.
• Examples of Acceptable Gifts: Acceptable gifts include items like wall calendars, Motorcraft apparel, gas cards, oil changes, or car washes, provided the dealership cost is $50 or less.
• Restrictions on Under-Valued Services: Dealerships are prohibited from offering services or items below their actual market value (dealership cost) to remain within the $50 limit (e.g., deeply discounted rust proofing or bed liners).
• No Acceptance of Higher Value Items: AZ-Plan customers cannot accept any service, accessory, or item valued above $50, even if the same offer is extended to non-Plan customers.

Referral Fees

• AZ-Plan Referral Fee Limit: Family AZ-Plan sponsors can accept referral fees of $50 or less in connection with AZ-Plan sales, provided the sale occurs after September 11, 2006. Any referral fees offered by a dealership must be comparable to those offered on retail sales or leases.

Document Fees

• Document Fee Limit: Dealers are permitted to assess a documentary fee, often called a ‘doc fee’, of up to $75 on each delivery to an eligible purchaser under the Ford Program Cars. This is unless state or local laws or regulations specify otherwise. Each dealer is responsible for ensuring compliance with all applicable laws.
• Variations Based on State Law:
  • In states where laws do not permit dealers to charge as much as $75 for doc fees, the dealer’s doc fee is capped at the lesser amount allowed by state law.
  • In states that allow doc fees exceeding $75, dealers are still limited to charging Plan customers $75.
  • In states that mandate uniform doc fees for all customers at a rate higher than $75, dealers may charge the Plan customer $75 and indicate that any additional fees are covered by Ford Motor Company as part of the AXZD-Plan Program dealer reimbursement on the buyer’s order.
• Transparency of Doc Fees: Doc Fee charges should be clearly detailed on the AXZD Plan Pricing Agreement in the designated section.
• FordDirect Services: New Vehicle Purchase Program customers may use services like FordDirect, and participating dealers may choose to pay FordDirect’s fees without violating these guidelines, provided that these fees are not passed on to the New Vehicle Purchase Program customers.

Financing, Insurance, Titles, and Taxes

• Financing Options: Customers under the Ford Program Cars have the freedom to obtain financing from any source they choose. For those interested in financial services offered through Ford Motor Credit Company, more information is available at www.fordcredit.com.
• Warranty Coverage: Every vehicle purchased or leased through the AZ-Plan is covered by the same warranties and policies as those offered to retail customers, ensuring peace of mind and reliable protection.
• Customer Responsibility for Taxes and Fees: The customer is responsible for all federal, state, and local taxes, as well as vehicle license and title fees. These costs are not included in the AZ-Plan pricing and should be factored into the overall purchase or lease budget.
• Co-signers and Co-makers: Non-eligible family members are permitted to act as co-signers or co-makers on the loan or other financing agreements. They can also be listed as co-owners on the Vehicle Title or Registration. However, it’s important to note that the primary user of the vehicle must be the AZ-Plan eligible member.
• Insurance Requirements: New Vehicle Purchase Program customers are required to secure their own liability and collision insurance for both purchased and leased vehicles. For leases, specific minimum coverage amounts are required. Lessees should obtain information about these minimums from the dealer before securing insurance and finalizing lease documents.
• Vehicle Titling and Registration:
  • Retention Period: Vehicles acquired through the Ford Program Cars must be kept in the customer’s possession and registered as required for a minimum of six months from the date of purchase or lease.
  • Individual Titling: Vehicles must be registered or titled to the AZ-Plan eligible individual. While non-eligible family members can be co-signers or co-makers and appear on the title or registration, the primary vehicle user must be the eligible AZ-Plan member. Vehicles leased under the Red Carpet Lease Option will be titled to Ford Credit or as directed by Ford Credit but must still meet the registration requirements. Vehicles can also be registered in the name of a customer’s trust, provided the customer’s name is included in the trust name (e.g., “John Smith Trust”).
  • Commercial Use Restrictions: AZ-Plan vehicles cannot be registered or titled in the name of a business and cannot be purchased or leased for commercial use. The program is designed for personal vehicle use only.

Ford Program Cars: Pricing and Incentives Explained

Understanding the pricing structure and available incentives is key to maximizing your savings with Ford Program Cars. The AZ-Plan offers transparent, cost-effective pricing on new vehicles.

Understanding AZ-Plan Pricing

• Factory Invoice Transparency: Dealers are required to provide you with a true copy of the factory invoice for the vehicle. This invoice will clearly show the New Vehicle Purchase Program price in a box labeled “AZ-Plan”. You should also receive a complete and signed AXZD-Plan Pricing Agreement, which itemizes every cost component. It’s vital to review this form carefully and not sign it if it is blank or if you don’t fully understand how the price has been calculated. All added items, including negative equity on a trade-in and any gifts, must be documented on this agreement.
• “AZ-Plan” Price Definition: The AZ-Plan price is the amount displayed in the “AZ-Plan” box on the factory invoice. This price is comprehensive, including costs for advertising, finance, transportation, fuel charges, and Ford’s administrative fees. Dealerships are not permitted to add extra charges for these items.
• Price Guarantee at Invoicing: As a New Vehicle Purchase Program customer, you are entitled to the vehicle price that was in effect at the time the vehicle was invoiced. If Ford Motor Company refunds any money to the dealer due to price increases occurring after the order was placed but before the vehicle was shipped, these refunds must be passed on to you, the customer.

Incentives and Rebates

• Stacking Incentives: Ford Motor Company frequently offers incentives and rebates on new vehicles. Unless explicitly stated otherwise by Ford, these incentives and rebates are generally available to New Vehicle Purchase Program customers in addition to the AZ-Plan price. This can lead to even greater savings. Always ask your dealer for detailed information on current incentives and how they can be applied to your AZ-Plan purchase.

Vehicle Trade-in Considerations

• Trade-ins Not Covered: While you can certainly trade in your current vehicle when purchasing a Ford Program Car, the program itself does not govern or influence trade-in allowances.
• Fair Trade-in Value: When assessing your trade-in vehicle, dealerships typically consult industry valuation guides and consider factors such as the vehicle’s condition, mileage, and current market demand for used vehicles.
• Independent Valuation: Many online resources, like edmunds.com and Kelley Blue Book (kbb.com), can provide estimated trade-in values. However, these are estimations. The actual trade-in value is determined by the dealer who is purchasing your vehicle.
• Option to Sell Privately: You always have the option to sell your trade-in vehicle privately, which might potentially yield a higher return than trading it in at a dealership.

AZ-Plan Pricing Formula

To give a clear understanding of how the AZ-Plan price is calculated, here’s the formula:

AZ-Plan Price Calculation	Dealer Invoice – Holdback – Advertising Assessment + Administration Fee*

*The Administration Fee was $275 for 2010 model year vehicles and $75 for 2009 and prior model year vehicles. [Note: these administration fee amounts might be outdated. It’s important to check current program details for the most accurate fee information.]

By understanding these pricing and incentive details, you can confidently navigate your purchase and ensure you are receiving the full benefits of the Ford Program Cars.

Process and Documentation for Ford Program Cars: Your Step-by-Step Guide

Purchasing a vehicle through the Ford Program Cars involves a structured process from initial order to final delivery. Understanding each step ensures a smooth and efficient transaction.

Sales and Delivery Requirements

• Deposits: Dealerships may require a deposit when you place a vehicle order under the New Vehicle Purchase Program. It is important to clarify the terms of this deposit with the dealership, including under what conditions any portion of it may be non-refundable if you decide not to take delivery of the vehicle. It is recommended to have a written agreement regarding the deposit amount and refund conditions.
• Lease Security Deposits: Lease transactions may also require a refundable security deposit. This deposit is typically held until the end of the lease term and is refunded, provided all lease terms have been met. Security deposit amounts are often equivalent to one month’s payment, usually rounded up to the nearest $25.
• Dealer-Installed Options and Services: Dealerships may offer and charge for additional services or options such as undercoating, dealer-installed accessories, or extended service contracts. The price for these items is negotiable between you and the dealer, provided that these items are priced separately and clearly listed on both the retail buyer’s order and the AXZD-Plan Pricing Agreement.
• Delivery and Settlement Timeframe: Once your vehicle is ready for delivery, the dealership will notify you. As a New Vehicle Purchase Program customer, you are expected to accept delivery and make final settlement within five working days of this notification. Unless an alternative agreement is made with the dealership, after the sixth day, the responsibility for the vehicle’s disposition reverts to the dealership.

Understanding the PIN: Your Key to Savings

A Personal Identification Number (PIN) is essential for every vehicle purchase made through the AZ-Plan. This unique numeric code is generated by the Ford employee or retiree (the sponsor) for either their own use or for an eligible family member. The PIN is then presented at an authorized Ford Motor Company dealership to secure the AZ-Plan discount.

PIN Generation Process

• Sponsor’s Role: Your sponsor, an active or retired Ford Motor Company employee or their surviving spouse, is responsible for registering you as an eligible Family AZ-Plan member. You may have multiple sponsors at Ford, each capable of registering you. However, each sponsor has a limited number of PINs to distribute, so your request is subject to their approval and availability.
• PIN Request Initiation: To request a PIN, you need to visit www.myplan.ford.com and click on the “Request A PIN” link. This initiates an email notification to your sponsor to approve your PIN request.
• Sponsor Approval and Notification: Once your sponsor responds to your request, you will receive an email. This email will either approve your PIN request, including your unique PIN code, or deny it. The status of your PIN request is also visible on the website homepage when you log in. It’s courteous to allow your sponsor at least 24 hours to respond to your PIN request.

Step-by-Step PIN Request Process

1. Profile Confirmation: First, confirm your profile information, including your name, address, and email. Ensure that the name and address exactly match your driver’s license or other identification you will use when purchasing the vehicle.
2. Sponsor Selection: If you have multiple sponsors, you will need to select the sponsor you are requesting the PIN from.
3. Social Security Number Entry: Enter the last four (4) digits of your Social Security Number.*
4. Vehicle and Contact Preferences: Specify your vehicle preferences and contact information.
5. Verification and Submission: Review all entered information and submit your PIN request.

**Security of your Information:** The last four digits of your Social Security number are used solely for verification purposes at the dealership when you present your PIN. This security measure protects both you and your sponsor from potential misuse of your PIN. You will need to provide the PIN and the last four digits of your SSN to your sales consultant to finalize your AZ-Plan transaction. This information is not used for any other purpose and is protected under the privacy policy of the website.

Sponsor PIN Management: Approving or Denying Requests

• Sponsor Discretion: Your sponsor is responsible for approving or denying PIN requests. The number of PINs they have remaining for the calendar year may influence their decision.

Using Your PIN at the Dealership

• Presenting Your PIN: To utilize your PIN and obtain a Ford Program Car, inform the dealer immediately upon contact that you are an AZ-Plan eligible customer.
• Providing Necessary Information: Give the dealer only the last four digits of your Social Security Number (SSN) and your seven-digit Personal Identification Number (PIN). This combination serves as your New Vehicle Purchase Plan ID number.
• Dealer Verification Process: The dealer will input your Purchase Plan ID into their system to verify your eligibility. Once verified, the dealer can lock in the approval to proceed with the transaction. If you decide not to complete the purchase at that dealership, ensure you ask them to cancel the locked-in approval so you can use it at another dealership.
• Invoice Review: Request a copy of the vehicle invoice and locate the box labeled “AZ Plan” in the lower right corner. This box will display the correct AZ-Plan price.
• AXZD-Plan Pricing Agreement: The dealer will complete the AXZD-Plan Pricing Agreement and ask you to sign it. After signing, you will receive a copy. This agreement confirms that you are being charged the correct price. Do not sign if the form is blank or if you do not understand the pricing details. If you have any questions about the terms, seek clarification from the dealer before finalizing the transaction.

By following these process steps and ensuring you have the necessary documentation and PIN, you can confidently purchase your Ford Program Car and enjoy the significant savings offered through the AZ-Plan.

Frequently Asked Questions About Ford Program Cars

To further clarify the details of the Ford Program Cars, here are answers to some frequently asked questions:

1. How does the AZ-Plan program work?

The AZ-Plan program enables eligible participants to purchase or lease new Ford or Lincoln vehicles at a special AZ-Plan Price. This price is accessed using a unique Personal Identification Number (PIN) provided by a sponsoring Ford employee or retiree. For comprehensive details on program rules and operation, visit the “How it Works” section at www.myplan.ford.com.

2. How do I obtain a PIN for Ford Program Cars?

To get a PIN, go to the “Request a PIN” page on www.myplan.ford.com or click the “Request a PIN” button on the homepage. Follow the five simple steps to submit your PIN request to your Ford sponsor.

3. Can you explain the PIN Request process in detail?

The PIN Request process is initiated via an email notification sent from you to your Ford Motor Company employee or retiree sponsor. This email asks them to approve a PIN for you. Sponsors also receive a pop-up notification on their website login page. If your sponsor approves your request, you will receive an email containing your seven-digit PIN. The PIN will also be visible in the PIN Request table on your website homepage. If your sponsor denies the request (possibly due to reaching their annual PIN limit), you will also receive an email notification, and a denial message will appear in your PIN Request table.

4. How long does it typically take for a sponsor to respond to a PIN request?

Response times can vary depending on the sponsor. Program guidelines suggest that sponsors should respond to PIN requests within 24 hours. If you haven’t received a response within this timeframe, it’s advisable to contact your sponsor directly to follow up.

5. What is the annual limit on PIN requests and approvals per sponsor?

Each active or retired Ford Motor Company employee is allocated four (4) PINs per calendar year. These PINs are used for themselves, as well as distributed to eligible family members, and all count towards their annual allocation of four. It’s important to be aware that sponsors have a limited number of PINs, and a request may be denied if the sponsor has already distributed their full allocation for the year.

6. What happens if I request a PIN but don’t end up using it?

If you request and receive a PIN from your sponsor but do not use it for a vehicle purchase, please inform your sponsor. They can cancel the unused PIN, making it available for future use within that year. Also, remember that PINs are non-transferable and must be used by you, with the vehicle registered in your name.

7. How long is a Ford Program Cars PIN valid?

PINs for the Ford Program Cars remain active for 12 months from the date they are issued.

8. How can I retrieve my PIN if I have forgotten or misplaced it?

Your last three PIN requests, along with their status (approved/denied), are listed on the homepage of www.myplan.ford.com. If the PIN was not issued through this website, you will need to contact your sponsor directly to retrieve it.

9. Once I have my PIN, what are the next steps to purchase a vehicle and get the AZ-Plan discount?

Present your PIN, last name, and the last four digits of your Social Security Number to the dealership. This information allows the dealer to confirm your eligibility and process your purchase or lease at the AZ-Plan price.

10. Which vehicles are eligible under the Ford Program Cars AZ-Plan?

For a list of eligible vehicles, visit the “Vehicles and Pricing” section on www.myplan.ford.com. Generally, most Ford Motor Company vehicles are eligible, with a few exceptions detailed in the Product Eligibility section of this document. Exclusions are subject to change, so always verify vehicle eligibility on the website. Vehicles listed under “Vehicles and Pricing” that are ineligible for the Plan are typically marked with an ‘x’ next to the model name, accompanied by a tooltip message indicating ineligibility and a note below the model image. Additionally, no Plan price example will be displayed for ineligible models.

11. Are Ford SVT (Special Vehicle Team) models included in the Ford Program Cars?

Yes, SVT vehicles are generally eligible. However, participation in the Plan program is voluntary for dealerships, and this can vary, particularly with specialized models like SVT vehicles.

12. Can I use the Ford Program Cars special price at any dealership?

The AZ-Plan program is available at all participating Ford and Lincoln dealerships across the U.S. However, dealer participation is voluntary. It is advisable to inform the dealer of your Plan eligibility early in your interaction. If a particular dealer chooses not to participate, you can always visit another participating dealership. Obtaining vehicles in limited supply, such as SVT models, through the Plan may sometimes be more challenging due to dealer participation variations.

13. Can I either purchase or lease my eligible vehicle through the Ford Program Cars?

Yes, both purchasing and leasing are valid options for acquiring a vehicle through the AZ-Plan.

14. Can I trade in my current vehicle as part of the Ford Program Cars transaction?

Yes, you can trade in a vehicle in conjunction with the program. However, the AZ-Plan program does not cover or determine trade-in allowances. Trade-in values are assessed separately by the dealership based on market conditions, vehicle condition, and other factors.

15. Are dealer demonstrators, driver training vehicles, or used vehicles eligible for the Ford Program Cars?

No, the AZ-Plan is exclusively for new vehicles. Used vehicles and driver training vehicles are not eligible. However, new vehicle demonstrator units are eligible for sale at the new vehicle AZ-Plan price.

16. Are prior model year vehicles eligible under the Ford Program Cars?

Yes, prior model year vehicles can be purchased or leased under the AZ-Plan while dealership supplies last. Consult your selling dealer for details on availability.

17. Can I obtain a vehicle for my business or for someone else under the Ford Program Cars?

No, vehicles purchased through the AZ-Plan must be titled and registered in the name of the eligible employee, retiree, eligible family member, or sponsored friend or neighbor, and must remain so for a minimum of six months. Business use or purchasing for another ineligible person is not permitted.

18. Are any additional items covered under the Ford Program Cars AZ-Plan?

No, the AZ-Plan primarily covers the base vehicle. Dealer-installed options, conversion packages, extended warranties, accessories, and similar items are not included in the Plan and are subject to negotiation between you and the dealer.

19. Am I eligible for other incentives in addition to the Ford Program Cars discount?

Yes, in most cases. AZ-Plan participants are generally eligible for all publicly offered incentives and many incentives typically paid to the dealer. However, some incentive programs may not be compatible with the AZ-Plan. Your dealership can provide the most accurate information on which incentives you qualify for.

20. What exactly is AZ-Plan pricing, and how can I be sure I’m getting a good deal with Ford Program Cars?

AZ-Plan pricing is essentially the dealer’s net wholesale cost, representing what the dealer pays Ford Motor Company for the vehicle. This pricing structure ensures significant savings compared to typical retail purchases, offering a very competitive deal.

21. What is X-Plan pricing, and is it better than AZ-Plan pricing for Ford Program Cars?

X-Plan pricing is generally set at approximately 1% above dealer invoice, depending on the vehicle model. While both X-Plan and AZ-Plan offer attractive pricing on Ford products, AZ-Plan pricing provides even greater savings, making it the more advantageous option for eligible participants.

22. Is there an expiration date for the Ford Program Cars AZ-Plan?

Currently, there is no specified expiration date for the AZ-Plan program. However, Ford Motor Company reserves the right to modify, alter eligibility, or cancel the program at any time. Participants should stay updated with the latest program details and announcements.

23. Can a dealer charge a document fee (doc fee) for Ford Program Cars purchases?

Yes, dealers are permitted to charge a documentary fee, or ‘doc fee,’ up to $75 on each Ford Program Cars transaction, unless state or local laws or regulations stipulate a different amount. Dealers are responsible for adhering to all applicable laws regarding doc fees.

• What if my state allows doc fees higher than $75? Unless state or local laws dictate otherwise, in states where doc fees are capped below $75, dealers must adhere to the state cap. In states allowing fees above $75, dealers are limited to charging AZ-Plan customers $75. In states with uniform doc fee requirements above $75, dealers may charge Plan customers $75 and indicate that the additional amount is covered by Ford as part of the AXZD-Plan Program dealer reimbursement.
• How does the doc fee relate to the $275 administration fee? The doc fee is separate from the $275 administration fee. The administration fee covers the costs of managing the New Vehicle Purchase Program, while the doc fee is a dealership charge for documentation processing. [Note: The $275 administration fee mentioned may be outdated; current fee amounts should be verified.]

24. Do dealerships still make a profit on Ford Program Cars purchases and leases?

Yes. Dealerships receive a commission from Ford Motor Company on every AZ-Plan transaction. This ensures that dealerships are incentivized to participate in the program and provide excellent service to AZ-Plan customers.

25. How can I update my personal information in My Profile on the Ford Program Cars website?

To change your personal information, click on the “My Profile” link located in the upper navigation bar on nearly every page of www.myplan.ford.com. From there, you can edit your profile details, change your password, and manage your subscription preferences.

26. Why do I lose entered data when using browser “Back” or “Forward” buttons on the Ford Program Cars website?

This is a common issue with browser caching. It is recommended to use the website’s internal navigation buttons instead of your browser’s “Back” and “Forward” buttons to avoid data loss.

27. What does “Unsubscribe” mean on the Ford Program Cars website?

“Unsubscribing” means you are opting out of receiving email communications from Ford regarding AZ-Plan promotions, surveys about your Plan experience, and website updates. For more details on privacy practices, please refer to the Ford privacy policy available at privacy policy.

28. How can I confirm the A-Plan Price for the specific vehicle I want to purchase under Ford Program Cars?

As an AZ-Plan participant, you are entitled to review the dealer invoice for the vehicle you intend to purchase. Request to see the invoice from the dealer, and they will point out the AZ-Plan price for your review. The AZ-Plan price is clearly indicated in the box labeled “AZ Plan” near the bottom of the factory invoice. This price is all-inclusive, covering advertising, transportation, fuel charges, and administrative fees. Dealers cannot add extra charges for these items. Click here to view a sample Ford dealer invoice illustrating where the AZ-Plan price is located.

29. Can I research Plan prices and incentives before contacting a dealership for Ford Program Cars?

Yes. www.myplan.ford.com offers several resources for researching pricing and incentives. Under the “Vehicles & Pricing” tab, you will find a comprehensive list of all eligible Ford Motor Company vehicles under the Plan. Clicking on your vehicle of interest will display the starting MSRP and Plan pricing. The site also provides links to other Ford Motor Company websites where you can find AXZ-Plan pricing on specific vehicles in dealer inventory, as well as current incentives and regional offers for eligible vehicles. Pricing and incentive information is regularly updated, but due to timing, some information may not reflect the most current status. Always consult with your dealer for the latest product, pricing, and incentive details.

30. Are Mercury vehicles still eligible for AXZ-Plans under Ford Program Cars?

No. As of January 3, 2011, all Mercury vehicles are no longer eligible for AXZ-Plans. Ford continues to provide parts and service support for existing and future Mercury owners at Ford and Lincoln dealerships and will honor current warranties and Ford Extended Service Plans.

Contact Information for Ford Program Cars

For further assistance or information regarding Ford Program Cars and the AZ-Plan, please use the following contact details:

Category	Website	Phone Number
Plan Information	www.myplan.ford.com	1-800-348-7709
Product Information	www.ford.com	1-800-392-3673
	www.lincoln.com	1-800-521-4140
Financing Resources	www.fordcredit.com	1-800-727-7000

California Residents: Your Privacy Rights

California residents can exercise their rights under the California Consumer Privacy Act here.

Do Not Sell My Personal Information