Medicare managed care programs play a crucial role in providing healthcare coverage to millions of Americans. These programs, including Medicare Advantage (MA) and Cost Plans, offer comprehensive benefits and are designed to manage healthcare costs effectively. Staying informed about updates and changes within these programs is vital for both beneficiaries and healthcare providers. Recently, the Centers for Medicare & Medicaid Services (CMS) released important revisions and updates concerning enrollment and disenrollment guidelines for Medicare managed care programs, set to take effect in 2025. These updates aim to streamline processes, enhance clarity, and reflect recent regulatory changes.
One significant update focuses on revisions to the Medicare Cost Plan Enrollment and Disenrollment Instructions. Released on January 8, 2025, this memorandum provides updated guidance, particularly concerning the Special Election Period for individuals who are dually eligible for Medicare and Medicaid, as well as those who qualify for the Low-Income Subsidy (LIS). These revisions are especially relevant to cost plans that offer a Part D Optional Supplemental Benefit. Beyond these specific changes, the updates also include general modifications such as aligning references with the broader Medicare Advantage (MA) and Part D Enrollment and Disenrollment Guidance, ensuring consistent terminology by using words for numeric values, and revising model enrollment forms to better match the language used in MA and Part D model forms. Furthermore, outdated information, such as references to the Part D coverage gap phase (which ended in 2024) and obsolete contact times for the Social Security Administration, have been removed from exhibits to ensure the guidance remains current and accurate.
In a related announcement, CMS also issued the Updated MA and Part D Enrollment and Disenrollment Guidance for CY 2025 on August 8, 2024. This comprehensive guidance outlines the updates for MA and Part D plans for the upcoming year. These improvements are designed to enhance the user experience and simplify the enrollment and disenrollment processes. Key improvements highlighted by CMS include a reduction in redundant content across chapters, leading to a significant decrease in page count by approximately 130 pages. This consolidation makes the guidance more concise and user-friendly. The updated guidance also emphasizes the use of plain and consistent language throughout the MA and Part D programs, enhancing clarity and understanding for all stakeholders. To further improve readability and comprehension, CMS has incorporated graphics, tables, and text boxes to present information in a more visually accessible manner. Crucially, the content updates reflect recent rulemaking that will be effective in 2025, ensuring that the guidance is up-to-date with the latest regulatory requirements. These updated appendices, model notices, and exhibits are provided in separate documents to facilitate easy access and implementation. Healthcare plans are expected to implement this new guidance for all requests received on or after January 1, 2025. Optionally, plans could choose to adopt the updated guidance for Annual Enrollment Period (AEP) enrollments that become effective on January 1, 2025, allowing for early adoption of these improved processes.
Adding to these changes, CMS also announced the Addition of New Data Fields on the CY 2025 MA Model Enrollment Request Form. This update, communicated on July 2, 2024, introduces new fields to the model enrollment form. These additions include fields for sexual orientation and gender identity, enrollee assistance information, and the option for data submission in a compact disc (CD) format. These changes are reflected in the model MA enrollment form, OMB No. 0938-1378. The adoption of the new form is mandatory for MA plans for all enrollment requests received on or after January 1, 2025. It’s important to note that the changes outlined in this announcement and its attachments apply broadly to all model enrollment forms within the enrollment guidance, ensuring consistency across all enrollment processes.
In Overview, these updates collectively aim to refine and improve the administration of Medicare managed care programs. The guidance provided by CMS is essential for Medicare Advantage organizations, other health plans, and all parties involved in Medicare health plan enrollment and disenrollment. This guidance is rooted in the enrollment and eligibility provisions outlined in 42 CFR § 417, Subpart K, 42 CFR § 422, Subpart B, and 42 CFR § 423, Subpart B. It comprehensively addresses eligibility criteria for enrollment and disenrollment, the election process, election periods, and the effective dates of coverage for Medicare Advantage (MA) organizations, other Medicare health plans, and Part D plan sponsors.
To be eligible to enroll in a Medicare health plan, individuals must meet specific criteria. Firstly, they must have both Medicare Part A (Hospital Insurance) and Part B (Medical Insurance). Secondly, they must reside within the service area of the specific plan they wish to join. Thirdly, enrollees must be either a U.S. citizen or lawfully present in the United States. Finally, and crucially, individuals must complete an enrollment request during a valid election period. These election periods are specific timeframes during which individuals can enroll in or change their Medicare health plan coverage. The six primary types of election periods are:
- Initial Enrollment Period for Part D (Part D IEP): This is when individuals first become eligible for Medicare Part D.
- Initial Coverage Election Period (ICEP): This period is for enrolling in a Medicare Advantage plan when an individual first becomes eligible for Medicare Part A and Part B.
- Annual Coordinated Election Period (AEP): Also known as the fall open enrollment, this occurs annually from October 15 to December 7, with coverage beginning January 1 of the following year.
- Medicare Advantage Open Enrollment Period (MA OEP): From January 1 to March 31 each year, this allows individuals enrolled in a Medicare Advantage plan to make certain changes.
- Open Enrollment Period for Institutionalized Individuals (OEPI): This is for individuals who are living in an institution, such as a nursing home.
- Special Election Periods (SEPs): These are triggered by specific circumstances, such as moving out of a plan’s service area or changes in eligibility for programs like Medicaid or LIS.
Understanding these updates and enrollment periods is crucial for navigating Medicare managed care programs effectively in 2025. Beneficiaries and stakeholders should familiarize themselves with these changes to ensure smooth enrollment and access to the healthcare benefits they need.
[alt]: CMS HPMS memo announcing updates to Medicare Advantage and Part D Enrollment and Disenrollment Guidance.
[alt]: Model Enrollment Request Form for Medicare Advantage and Part D plans, updated with new data fields for 2025.