The Allison DOC® (Diagnostic Optimized Connection) is the only authorized software for diagnosing and troubleshooting issues with Allison transmissions. This comprehensive guide explores the different Allison Transmission Scanner subscriptions, their capabilities, and how to access them. Understanding this crucial tool is essential for anyone working with Allison transmissions.
What is the Allison Transmission Scanner (Allison DOC®)?
The Allison DOC® is a Windows-based diagnostic software designed to diagnose, troubleshoot, service, and reprogram Allison electronically controlled commercial propulsion solutions and transmission control systems. This powerful Allison transmission scanner provides access to critical data, allowing technicians to pinpoint problems, optimize performance, and minimize downtime. It requires a valid, time-based subscription license for activation.
Different Allison DOC® Subscription Types: Choosing the Right Allison Transmission Scanner
Allison offers various DOC® subscription levels to cater to different needs and user expertise. Selecting the right Allison transmission scanner is crucial for effective diagnostics and maintenance. Here’s a breakdown of the available options:
Allison DOC® Premium
Designed for use with 1000/2000, 3000/4000, TC10® Product Family transmissions, and select Off-Highway solutions, this comprehensive package offers extensive diagnostic capabilities for a wide range of Allison transmissions.
Allison DOC® Premium (H 40/50 EP™ and eGen Flex™)
Specifically tailored for Allison’s H 40/50 EP™ and eGen Flex™ Systems, this Allison transmission scanner utilizes the J1939 communication protocol to read data from system controllers.
Allison DOC® Fleets
Supporting 5th and 6th Generation Transmission Control Modules (TCMs), this subscription provides the latest features for fleets operating newer Allison transmissions. This includes the 1000/2000, 3000/4000, TC10, and Off-Highway Product Families.
Allison DOC® Premium + Flash
This package combines the functionality of Allison DOC® Premium with the crucial ability to flash Allison 5th and 6th Gen TCMs, allowing for software updates and reprogramming. This Allison transmission scanner is essential for keeping your transmission software current.
Allison DOC® Classic
Providing full functionality for older Allison transmissions, this software is designed for use with 1000/2000 and 3000/4000 Product Family transmissions and Off-Highway transmissions utilizing 4th Gen, WTEC3, WTEC2, CEC3, CEC2, CEC, and 1000/2000 Pre-4th Gen Controls. Importantly, a copy of Allison DOC® Classic is included with every other DOC subscription.
Accessing the Allison Transmission Scanner: The Allison HUB
As of January 1st, 2025, the Allison DOC® is accessed through the Allison HUB. Existing subscriptions will be honored. To purchase a new subscription or download the updated Allison transmission scanner, visit the Allison DOC page on the Allison HUB (https://hub.allisontransmission.com/allison-doc). New users can easily create an account (https://hub.allisontransmission.com/create-account).
Why Use the Allison Transmission Scanner?
Using the authorized Allison DOC® is critical for accurate diagnostics. Other diagnostic tools may contain outdated or incomplete information, leading to misdiagnosis and potentially damaging your Allison transmission.
Training and Support for the Allison Transmission Scanner
Allison provides comprehensive training materials to ensure users can maximize the capabilities of their Allison transmission scanner. Resources include a user manual, training videos covering various aspects of the software, and recorded webinars. These resources can be found on the Allison HUB.
Conclusion: Investing in the Right Allison Transmission Scanner
The Allison DOC® is an indispensable tool for maintaining and troubleshooting Allison transmissions. Choosing the correct subscription level and utilizing the available training resources ensures you get the most out of your Allison transmission scanner, minimizing downtime and maximizing performance. Using the Allison DOC® ensures accurate diagnostics and helps keep your Allison transmission running smoothly.
