The American Express Auto Purchasing Program is scheduled to be discontinued, marking an important change for cardholders who have utilized this service for vehicle purchases. Effective April 28, 2025, this program will no longer be available. It’s crucial to understand the timeline and what it means for those planning to use or who have recently used the Amex True Car Buying Program.
Key Dates to Remember for the Amex True Car Buying Program
Several key dates are important to note if you are considering or have recently utilized the American Express Auto Purchasing Program through TrueCar.
Firstly, any price offers obtained through the American Express Auto Purchasing Program will expire on their originally stated end dates. Therefore, it’s essential to act promptly if you have an existing offer.
The program officially ends on April 28, 2025. After this date, the American Express Auto Purchasing Program will be decommissioned and inaccessible.
However, there’s a window for TrueCar’s Buyer’s Bonus benefits to still be applicable. For purchases completed through the American Express Auto Purchasing Program, TrueCar’s Buyer’s Bonus will remain available for reported purchases until June 19, 2025. This provides a grace period for those who make purchases just before the program ends.
For purchases made close to the discontinuation date, specifically those completed on or after April 28, 2025, it’s important to note a change in the reporting process. These purchases must be reported by calling 1-877-924-2922 within 45 days of the purchase date to ensure eligibility for any applicable benefits.
What This Program Discontinuation Means for You
The termination of the American Express Auto Purchasing Program means that after April 28, 2025, American Express cardholders will no longer be able to access this specific car buying service. This service, operated by TrueCar, provided information and potential savings on new and used vehicles through a network of certified dealers.
While the American Express Auto Purchasing Program is ending, it’s important to remember that TrueCar continues to operate its platform independently. The change specifically affects the American Express co-branded program. The Buyer’s Bonus benefit, a feature of the Amex True Car Buying Program, will also have a final deadline for reported purchases.
If you are in the process of purchasing a vehicle or considering it, and were planning to use the Amex True Car Buying Program, it is advisable to finalize your purchase and report it before the respective deadlines to take advantage of any remaining benefits.
Contact Information for Further Assistance
Should you have any inquiries regarding the American Express Auto Purchasing Program, you are encouraged to call 1-877-924-2922 for assistance. This number is specifically designated for questions related to the auto purchasing program and its discontinuation.
For any questions that are related to your American Express Card account or services unrelated to the auto purchasing program, please contact 1-800-528-4800 for general American Express customer service.
In conclusion, the American Express True Car Buying Program is ending on April 28, 2025. Make sure to note the critical dates, especially if you intend to utilize the Buyer’s Bonus, which ends on June 19, 2025. For any questions, the provided contact numbers are available to help clarify any concerns you may have during this transition.
