Unlock Personalized Health Support with the Blue Cross Coordinated Care Program

Are you a Blue Cross Blue Shield of Michigan member who has received an invitation to explore a new approach to health management? The Blue Cross Coordinated Care Program offers a unique, personalized support system designed to put you at the center of your healthcare journey, all at no additional cost to you. If you’ve been invited to join, this innovative program and its accompanying app are powerful tools to enhance your well-being.

The Blue Cross Coordinated Care program is built around the idea that proactive, personalized support leads to better health outcomes. Upon invitation, members gain access to a dedicated care management team, including a registered nurse who will work directly with you. This program understands that managing your health can be complex, and it’s designed to simplify the process and provide you with the resources you need, right at your fingertips.

To facilitate seamless communication and access to resources, the Blue Cross Coordinated Care program offers a user-friendly mobile app. This app becomes your central hub for connecting with your nurse and taking control of your health. Through the app, you can:

  • Securely Chat with a Nurse: Have questions or need guidance? The app provides a secure messaging platform to communicate directly with your dedicated nurse. This direct line of communication ensures you have expert support whenever you need it.
  • Set Medication and Appointment Reminders: Staying on top of medications and appointments is crucial for effective health management. The app allows you to create personalized reminders, helping you maintain your schedule and avoid missed doses or appointments.
  • Track Your Health and Wellness Progress: Monitoring your progress is motivating and provides valuable insights into your health journey. The app enables you to keep an eye on key health metrics and overall well-being improvements over time.
  • Access Encouragement and Daily Tasks: Behavior change is a journey, and the Blue Cross Coordinated Care program app provides ongoing encouragement and manageable daily tasks to help you achieve your health goals. Checklists and personalized support are integrated to keep you motivated and on track.
  • Explore Personalized Health Education: Knowledge is power when it comes to health. The app delivers tailored educational resources designed to improve your understanding of your health conditions and empower you to make informed decisions.

Alt Text: A person interacts with the Blue Cross Coordinated Care mobile app on their smartphone, highlighting features for health tracking and communication with a nurse.

The Blue Cross Coordinated Care program app can also integrate with Apple Health for specific care plans, particularly those involving step tracking. For members with eligible care programs and compatible devices, the app may also allow connection to glucometers to share readings with the care management team, facilitating more informed and proactive care.

Important Note: While the Blue Cross Coordinated Care program and its app offer valuable support and resources, it is crucial to remember that this app is designed for education and support between doctor visits. Always seek the advice of your physician or other qualified healthcare provider before making any medical decisions. This app is not intended to replace professional medical advice, diagnosis, or treatment. Continue to consult with your doctor before making changes to your diet, exercise, or treatment plan, even when using this program.

The BCBSM Coordinated Care mobile app is powered by Wellframe, an independent company that partners with Blue Cross Blue Shield of Michigan to deliver this innovative health support program.

© 1996-2025 Blue Cross Blue Shield of Michigan and Blue Care Network. All rights reserved.

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