Comprehensive Care Coordination Training Programs for OhioRISE Professionals

TRAINING EVENTS ARE SPONSORED by the Ohio Department of Mental Health and Addiction Services and the Ohio Department of Medicaid. These professional development events are provided at no cost for Ohio’s System of Care workforce. For those outside of Ohio’s System of Care who are interested in training, please click here to inquire.

Virtual Training Policies

To ensure a productive and respectful virtual learning environment, please review the following policies:

Registration: Each participant must register individually and use their unique Zoom link to join each training session. A reconfirmation email containing your unique training link has been sent to registered individuals. This link is essential for attendance tracking and CE verification.
Connection: Participants are responsible for ensuring a stable internet connection. Bandwidth issues should be addressed with your agency to secure a reliable connection. Please note that Chromebooks or similar devices may complicate connectivity and hinder access to chat information. Attendance cannot be verified for participants who phone in with audio only (no video), and they will be removed from the training session.
Artificial Intelligence: To maintain a secure and focused learning environment, AI use is prohibited during training sessions. Any AI detected will be removed. Zoom auto-transcripts are available for accessibility.
Engagement: Participants are expected to review pre-training materials, including handouts (if provided), before each session. Timely login and preparedness are essential. Active participation in group discussions and breakout rooms is encouraged. Behaviors should mirror in-person training settings, minimizing multitasking such as phone calls, side conversations, unrelated online activities, or driving. Cameras must be turned on, and participants should be visible throughout the session. If camera or Wi-Fi issues exist, please resolve them before the training day.
Earn CE/Attendance Certificate: To be eligible for Continuing Education (CE) credits or an attendance certificate, participants must attend at least 90% of the training session (breaks are not included in the calculation). Following the training, a Qualtrics link to complete an evaluation survey will be provided. Licensed professionals should note that the license number provided during registration will be uploaded to CE Broker for easy access to confirmation. Attendance certificates will be emailed within approximately 4 weeks. Please check your Spam/Junk folder before inquiring about certificate status.

Thank you for your participation in these training opportunities. For any questions, please contact Pat LeGrand at [email protected].

January-June 2025 OhioRISE Care Coordination Training Schedule

The following outlines the required training curriculum for OhioRISE Care Coordinators, effective January to June 2025. The training format, session cadence, length, and types have been updated to better align with the current Care Coordinator ecosystem. These changes are a direct response to feedback collected from post-training surveys, CME leadership, technical assistance/consultation, and insights from our content developers and trainers.

Initial Training for Field Readiness

To ensure care coordinators are fully prepared for field readiness, the following initial steps are required:

Asynchronous Video Training: “Essentials for Care Coordinators.”

CC Training Updates | Click on image to download PDF

Care Coordinators must complete the knowledge attainment questions associated with the video training and submit them to their supervisor.
Care Coordinators and their supervisors are required to complete the field-based readiness demonstration of skills checklist.
Upon completion of the video training, knowledge attainment questions, and supervisor checklist:

Within 60 days of hiring, Care Coordinators are required to complete both the Practice Pillars Phase and the Model Specific Phase training listed below to continue practicing in the field.

Care Coordination Practice Pillars Training Phase

Care Coordinators are expected to participate in all of the following 3-hour live virtual training events focusing on the foundational practice pillars of wraparound. These weekly sessions can be taken in any order. Both Intensive and Moderate Care Coordinators must attend one session for each of the universal courses: STRENGTHS, NEEDS, TEAM, and DETERMINED BY FAMILY.

Completion of the asynchronous video training is a prerequisite for these live sessions.

2.75 Continuing Education credits (CEs) are available for Social Work, Counselor, Psychologist, Registered Nurse (RN), Licensed Practical Nurse (LPN), and Chemical Dependency Counselor licenses for ALL Practice Pillar Courses.

Practice Pillar – Strengths: A cornerstone of Wraparound is identifying and leveraging strengths to build effective teams and personalized care plans with families. This session will guide participants in developing and applying strengths inventories within the care planning process. We will explore and practice methods to effectively discover, document, and share strengths. Participants will gain a detailed framework for understanding strengths to enhance their field work.

Practice Pillars STRENGTHS Training January 9, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEs for: SW, PC, CD

Practice Pillars STRENGTHS Training February 6, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEs for: SW, PC, CD

Practice Pillars STRENGTHS Training March 6, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEs for: SW, PC, CD

Practice Pillars STRENGTHS Training April 3, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEs for: SW, PC, CD

Practice Pillars STRENGTHS Training May 1, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEs for: SW, PC, CD

Practice Pillars STRENGTHS Training June 5, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEs for: SW, PC, CD

Practice Pillar – Needs: Identifying and addressing unmet needs is another essential pillar of wraparound practice in care coordination. This session helps participants understand unmet need statements as crucial tools for articulating the underlying conditions that contribute to challenges faced by individuals and families. Participants will learn how to utilize need statements to frame youth and family concerns, focusing on the “why” behind situations. This framework will equip teams to develop effective support plans.

Practice Pillars NEEDS Training January 16, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEUs Available to: Psych, SW, CD

Practice Pillars NEEDS Training February 13, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEUs Available to: Psych, SW, CD

Practice Pillars NEEDS Training March 13, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEUs Available to: Psych, SW, CD

Practice Pillars NEEDS Training April 10, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEUs Available to: Psych, SW, CD

Practice Pillars NEEDS Training May 8, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEUs Available to: Psych, SW, CD

Practice Pillars NEEDS Training June 12, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEUs Available to: Psych, SW, CD

Practice Pillar – Team: Teaming is a critical pillar in wraparound practice, essential for collaborative planning and support delivery with families. This session explores the unique characteristics of wraparound teams, highlighting similarities and differences from other team-based approaches. We will review the qualities of effective teams, focusing on practice patterns that foster team development within the Care Coordination process. Key aspects of team membership and support will also be emphasized.

Practice Pillars TEAM Training January 23, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEs to Psych, SW, OCDP

Practice Pillars TEAM Training February 20, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEs to Psych, SW, OCDP

Practice Pillars TEAM Training March 20, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEs to Psych, SW, OCDP

Practice Pillars TEAM Training April 17, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEs to Psych, SW, OCDP

Practice Pillars TEAM Training May 15, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEs to Psych, SW, OCDP

Practice Pillars TEAM Training June 19, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEs to Psych, SW, OCDP

Practice Pillar – Determined by Family: Ensuring that care is driven by the family’s perspectives and choices is a crucial pillar of Wraparound. This training session focuses on the principle of “Determined by Family,” an essential aspect of effective care coordination. Participants will learn how to center family voice and choice in care planning and delivery. We will explore methods to ensure that services and supports are aligned with family values, preferences, and cultural backgrounds.

Practice Pillars DETERMINED BY FAMILY Training January 30, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEUs Available for: SW, PC, CD

Practice Pillars DETERMINED BY FAMILY Training February 27, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEUs Available for: SW, PC, CD

Practice Pillars DETERMINED BY FAMILY Training March 27, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEUs Available for: SW, PC, CD

Practice Pillars DETERMINED BY FAMILY Training April 24, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEUs Available for: SW, PC, CD

Practice Pillars DETERMINED BY FAMILY Training May 22, 2025 9:00 a.m. -12:00 p.m. Presented by Neil Brown REGISTER HERE

2.75 CEUs Available for: SW, PC, CD

Practice Pillars DETERMINED BY FAMILY Training June 26, 2025 9:00 a.m. -12:00 p.m. Presented by Rachel Sorg REGISTER HERE

2.75 CEUs Available for: SW, PC, CD

MODERATE and INTENSIVE Care Coordination Training

Intended for OhioRISE Care Management Entity Care Coordinators and their supervisors

Moderate Care Coordination (MCC): Putting It All Together

Building upon the 4 Wraparound Practice Pillars, this intensive training program delves into the practical implementation of Moderate Care Coordination within OhioRISE. Participants will learn about the 5 core functions of a Moderate Care Coordinator and how to apply these throughout the care continuum with families. Key tools and strategies will be explored and demonstrated, including: conducting a Capacity, Assets, and Resiliency Examination; building a Child and Family Network; Laura Bernstein’s ‘Model for Taking Action’; Reg Revan’s ‘Action Learning Cycle’; and effective transition planning.

Moderate Care Coordination January 8, 2025 9:00 a.m.-4:00 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEs available for: SW, PC, CD

Moderate Care Coordination February 12, 2025 9:00 a.m.-4:00 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEs available for: SW, PC, CD

Moderate Care Coordination March 12, 2025 9:00 a.m.-4:00 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEs available for: SW, PC, CD

Moderate Care Coordination April 9, 2025 9:00 a.m.-4:00 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEs available for: SW, PC, CD

Moderate Care Coordination May 14, 2025 9:00 a.m.-4:00 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEs available for: SW, PC, CD

Moderate Care Coordination June 11, 2025 9:00 a.m.-4:00 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEs available for: SW, PC, CD

Intensive Care Coordination (ICC)

This session focuses on Intensive Care Coordination utilizing the High Fidelity Wraparound process. It is designed to assist participants in applying the four practice pillars of Wraparound throughout the four stages of the Care Coordination process. Participants will explore a roadmap to effectively integrate care coordination and wraparound approaches during a family’s involvement with OhioRISE.

Intensive Care Coordination January 22, 2025 9:00 a.m.-4:00 p.m. Presented by Neil Brown REGISTER HERE

5.5 CEs Available for: SW, PC, CD

Intensive Care Coordination February 19, 2025 9:00 a.m.-4:00 p.m. Presented by Neil Brown REGISTER HERE

5.5 CEs Available for: SW, PC, CD

Intensive Care Coordination March 19, 2025 9:00 a.m.-4:00 p.m. Presented by Neil Brown REGISTER HERE

5.5 CEs Available for: SW, PC, CD

Intensive Care Coordination April 16, 2025 9:00 a.m.-4:00 p.m Presented by Neil Brown REGISTER HERE

5.5 CEs Available for: SW, PC, CD

Intensive Care Coordination May 21, 2025 9:00 a.m.-4:00 p.m. Presented by Neil Brown REGISTER HERE

5.5 CEs Available for: SW, PC, CD

Intensive Care Coordination June 18, 2025 9:00 a.m.-4:00 p.m Presented by Neil Brown REGISTER HERE

5.5 CEs Available for: SW, PC, CD

High Fidelity Wraparound Facilitation Skills Training

This training program covers essential skills and tasks for facilitating effective High-Fidelity Wraparound (HFWA) meetings. Topics include HFWA meeting format and structure, pre-meeting planning, team formation, and member engagement. Core facilitation skills such as building consensus, establishing shared understanding, expanding options, managing meeting flow, co-creating action plans, and handling challenging interactions will be addressed. Practical microskills including redirecting, reframing, summarizing, validation, and reflecting will be demonstrated.

Wraparound Facilitation Skills Training January 21, 2025 8:30 a.m.-3:30 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEUs for: SW, PC

Wraparound Facilitation Skills Training February 18, 2024 8:30 a.m.-3:30 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEUs for: SW, PC

Wraparound Facilitation Skills Training March 18, 2024 8:30 a.m.-3:30 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEUs for: SW, PC

Wraparound Facilitation Skills Training April 15, 2025 8:30 a.m.-3:30 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEUs for: SW, PC

Wraparound Facilitation Skills Training May 20, 2025 8:30 a.m.-3:30 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEUs for: SW, PC

Wraparound Facilitation Skills Training June 17 2025 8:30 a.m.-3:30 p.m. Presented by Rachel Sorg REGISTER HERE

5.5 CEUs for: SW, PC

Ethics, Confidentiality and Communication in Wraparound and Care Coordination

This training program introduces Care Coordinators and Supervisors to ethical considerations commonly encountered in Wraparound and provides strategies for effective management. Key content areas include: 1) Managing confidentiality within Wraparound; 2) Maintaining professional boundaries with child and family team members; 3) Professional responsibilities for mandated reporting; 4) Operating within your scope of practice; and 5) Managing ethical dilemmas.

Ethics. Confidentiality And Communication January 6, 2025 9:00 a.m.-12:15 p.m. Presented by Richard Shepler REGISTER HERE

3 CEUs for: Social Worker (SW), Professional Counselor (PC)

Ethics. Confidentiality And Communication February 3, 2025 9:00 a.m.-12:15 p.m. Presented by Richard Shepler REGISTER HERE

3 CEUs for: Social Worker (SW), Professional Counselor (PC)

Ethics. Confidentiality And Communication March 3, 2025 9:00 a.m.-12:15 p.m. Presented by Richard Shepler REGISTER HERE

3 CEUs for: Social Worker (SW), Professional Counselor (PC)

Ethics. Confidentiality And Communication April 7, 2025 9:00 a.m.-12:15 p.m. Presented by Richard Shepler REGISTER HERE

3 CEUs for: Social Worker (SW), Professional Counselor (PC)

Ethics. Confidentiality And Communication May 5, 2025 9:00 a.m.-12:15 p.m. Presented by Richard Shepler REGISTER HERE

3 CEUs for: Social Worker (SW), Professional Counselor (PC)

Ethics. Confidentiality And Communication June 2, 2025 9:00 a.m.-12:15 p.m. Presented by Richard Shepler REGISTER HERE

3 CEUs for: Social Worker (SW), Professional Counselor (PC)

Safety and Crisis Planning for Care Coordination

This essential training provides participants with a foundational understanding of youth and family crisis cycles, including identifying risk factors, triggers, and effective response strategies. Participants will learn core principles and apply them to develop appropriate youth and family crisis and safety plans. The session emphasizes clarifying the roles of Care Coordinators and other multidisciplinary team members in the crisis and safety planning process.

Safety and Crisis Planning for Care Coordination January 27, 2025 9:00 a.m.-4:00 p.m. Presented by Amanda Gillespie REGISTER HERE

5.5 CEs available for: SW, PC

Safety and Crisis Planning for Care Coordination February 24, 2025 9:00 a.m.-4:00 p.m. Presented by Amanda Gillespie REGISTER HERE

5.5 CEs available for: SW, PC

Safety and Crisis Planning for Care Coordination March 24, 2025 9:00 a.m.-4:00 p.m. Presented by Amanda Gillespie REGISTER HERE

5.5 CEs available for: SW, PC

Safety and Crisis Planning for Care Coordination April 14, 2025 9:00 a.m.-4:00 p.m. Presented by Amanda Gillespie REGISTER HERE

5.5 CEs available for: SW, PC

Safety and Crisis Planning for Care Coordination May 13, 2025 9:00 a.m.-4:00 p.m. Presented by Amanda Gillespie REGISTER HERE

5.5 CEs available for: SW, PC

Safety and Crisis Planning for Care Coordination June 10, 2025 9:00 a.m.-4:00 p.m. Presented by Amanda Gillespie REGISTER HERE

5.5 CEs available for: SW, PC

Care Coordination Supervision and Leadership: Tools for Troubleshooting Training

Designed for direct supervisors, Departmental, and Programmatic Leaders, this workshop focuses on the critical aspects of supervising, managing, and leading Care Coordination teams. Common challenges in “Personnel, Practice, and Policy” will be addressed, along with practical, field-tested methods for effective resolution. Emphasis will be placed on promoting excellent Care Coordination practices across all domains.

Care Coordination Supervision and Leadership: Tools for Troubleshooting Training February 5, 2024 9:00 a.m.-12:00 p.m. Presented by Pat Miles and Nancy Lowery-Bregar REGISTER HERE

2.75 Supervision CEs for SW, PC

Care Coordination Supervision and Leadership: Tools for Troubleshooting Training April 17, 2024 1:00 -4:00 p.m. Presented by Pat Miles and Nancy Lowery-Bregar REGISTER HERE

2.75 Supervision CEs for SW, PC

Care Coordination Supervision and Leadership: Tools for Troubleshooting Training June 18, 2024 9:00 a.m.-12:00 p.m. Presented by Pat Miles and Nancy Lowery-Bregar REGISTER HERE

2.75 Supervision CEs for SW, PC

Introduction to Motivational Interviewing for Care Coordinators

This 3-hour introductory care coordination training program provides a comprehensive overview of the spirit, concepts, and essential skills of Motivational Interviewing. It aims to equip support professionals with strategies to facilitate conversations that strengthen an individual’s intrinsic motivation and commitment to change. Developing proficiency in these skills requires dedicated time and ongoing supported practice.

Introduction to Motivational Interviewing January, 7, 2025 9:00 a.m.-12:15 p.m. Presented by Mike Fox REGISTER HERE