Understanding California’s CARE and FERA Programs for Energy Bill Assistance

Are you finding it difficult to keep up with your energy bills in California? You might be relieved to know about two state programs designed to help income-qualified households manage their energy costs: the California Alternate Rates for Energy (CARE) program and the Family Electric Rate Assistance (FERA) program. These programs offer significant discounts on your electricity and natural gas bills, making energy more affordable. Let’s delve into the details of each program to see if you qualify and how you can benefit.

What is the California Alternate Rates for Energy (CARE) Program?

The CARE program is designed to provide a substantial discount on energy bills for low-income households. If you are enrolled in CARE, you can receive a 30-35 percent discount on your electric bill and a 20 percent discount on your natural gas bill. This discount can significantly lower your monthly expenses and make your energy bills more manageable.

Eligibility for the CARE Program

You can qualify for the CARE program through two main pathways: income guidelines or enrollment in certain public assistance programs.

Income Guidelines for CARE

Your household income must be at or below the following limits to qualify for CARE. These income limits are updated annually and are effective through May 31, 2025:

CARE Income Guidelines*
Household Size
1-2
3
4
5
6
7
8
Each Additional Person
* Effective June 1, 2024 to May 31, 2025

Enrollment in Public Assistance Programs

Even if your income is slightly above the guidelines, you may still be eligible for CARE if you are currently enrolled in any of the following public assistance programs:

  • Medicaid/Medi-Cal
  • Women, Infants and Children Program (WIC)
  • Healthy Families A & B
  • National School Lunch’s Free Lunch Program (NSL)
  • Food Stamps/SNAP
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Head Start Income Eligible (Tribal Only)
  • Supplemental Security Income (SSI)
  • Bureau of Indian Affairs General Assistance
  • Temporary Assistance for Needy Families (TANF) or Tribal TANF

How to Apply for the CARE Program

Applying for CARE is straightforward. The first step is to contact your utility company. They will provide you with an application form and guide you through the process. You can reach out to your utility provider using the contact information below or visit their websites for more details and online application options.

Phone Numbers and Websites for Energy Assistance Programs
Utility
PG&E
Edison
SDG&E
SoCalGas
Alpine Nat’l Gas
Bear Valley Elect
PacifiCorp
Liberty Utilities
Southwest Gas
West Coast Gas

Exploring the Family Electric Rate Assistance (FERA) Program

For families whose income slightly exceeds the CARE program limits, the FERA program offers another avenue for energy bill relief. The FERA program provides an 18% discount on your electricity bill. It is specifically available to customers of:

  • Southern California Edison
  • San Diego Gas and Electric Company
  • Pacific Gas and Electric Company

Eligibility for the FERA Program

The FERA program has its own income guidelines, which are higher than CARE but still designed to assist moderate-income families. The following income limits are effective through May 31, 2025:

Household 200% of Federal Poverty Guidelines (CARE/ESAP) +1 250% of Federal Poverty Guidelines (FERA)
3 $51,641 $64,550
4 $62,401 $78,000
5 $73,161 $91,450
6 $83,921 $104,900
7 $94,681 $118,350
8 $105,441 $131,800
Each Additional Person $10,760 $13,450

How to Apply for the FERA Program

Similar to the CARE program, you can apply for FERA by contacting your electric utility company directly. They will provide you with the necessary application forms and information. Use the contact details provided in the utility table above to inquire about the FERA program and application process.

Key Differences Between CARE and FERA

While both CARE and FERA aim to assist households with energy costs, there are key distinctions:

  • Discount Amount: CARE offers a larger discount (30-35% on electricity, 20% on gas) compared to FERA (18% on electricity only).
  • Income Limits: CARE has lower income limits, targeting low-income households. FERA serves families with slightly higher incomes that are still struggling with energy bills.
  • Program Availability: CARE is available across a wider range of utility providers in California, while FERA is currently limited to Southern California Edison, San Diego Gas and Electric Company, and Pacific Gas and Electric Company for electricity discounts.

Take the Next Step to Save on Your Energy Bills

If you believe you may qualify for either the Care Or Fera Program, don’t hesitate to reach out to your utility provider. These programs are valuable resources funded to help eligible California residents manage their energy expenses. Contact your utility today to request an application and start saving!

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