Facing difficulties with utility bills? The United Way Care Program is here to guide residents in Southeastern Michigan towards essential assistance. Navigating utility assistance programs can be complex, but United Way simplifies the process, ensuring you receive the support you need. This guide outlines key steps and resources to access help with energy and water bills through the Care Program United Way, making vital services more accessible.
Step One: Applying for State Emergency Relief (SER)
The first step towards utility assistance often involves applying for State Emergency Relief (SER). When applying, it’s crucial to designate United Way for Southeastern Michigan as your referral provider. Use the referral provider number 216993-004. By choosing United Way as your referral provider, you unlock access to additional support services, such as Legal Services Providers (LSP), personalized budget coaching, and a network of other valuable resources tailored to your needs.
To determine if you qualify for SER, several factors are considered. Generally, eligibility depends on your household size, monthly income, and countable cash assets exceeding $50. It’s important to note that certain assets, such as your primary residence (homestead), one vehicle, and essential personal and household goods, are typically excluded from consideration when assessing eligibility.
Step Two: Applying for the Michigan Energy Assistance Program (MEAP)
Following your SER application, the next crucial step is to apply for the Michigan Energy Assistance Program (MEAP). To streamline your MEAP application, ensure you have the necessary documents ready. You will generally need:
- Your most recent utility bill to verify your account and service address.
- Your SER approval letter, demonstrating your initial eligibility for state assistance.
Once United Way receives your completed MEAP application, please allow approximately 10 business days for processing. This timeframe allows for careful review and to connect you with the appropriate assistance.
Water and Sewer Assistance Programs
United Way extends its care program united way to include water bill assistance, specifically for residents of Oakland County. If you reside in Wayne or Macomb counties, dedicated water bill assistance programs are available in your area. Please use the links below to explore county-specific resources and application processes.
For residents outside of these counties, dialing 2-1-1 is a vital step. This connects you to a local assistance program provider who can offer guidance and support relevant to your specific location and needs.
Oakland County Water Bill and Plumbing Repair Assistance
Oakland County residents have access to two distinct programs aimed at alleviating water bill burdens: the Water Residential Assistance Program (WRAP) and the Hardship Assistance Program. These programs, part of the broader care program united way initiative, provide crucial financial aid and resources.
Applying for Water Assistance in Oakland County
To apply for either WRAP or the Hardship Assistance Program in Oakland County, you will typically need to provide the following documentation:
- Pay stubs or benefit statements covering the last 30 days to verify income.
- Alternatively, your SER approval letter can be used as proof of eligibility for these water assistance programs.
After United Way receives your application for water assistance, please anticipate a processing time of around 10 business days.
For residents in counties not mentioned above seeking water bill assistance, remember to dial 2-1-1 to connect with your nearest WRAP provider and explore available options in your area.
If you have further questions regarding MEAP, WRAP, or the Hardship Assistance Program, do not hesitate to dial 2-1-1, available 24 hours a day, seven days a week. For direct inquiries, you can also call 1-844-211-4994 toll-free, Monday through Friday, from 9 a.m. to 4 p.m. Additionally, you can email your questions at any time to [email protected] for prompt and helpful assistance from the United Way Care Program.
