Connecting with your healthcare provider has never been easier. Leon Medical Centers’ MyLeon patient portal provides secure access to your medical records and allows for seamless communication with your healthcare team. This guide explains how MyLeon works and the ways you can Connect With Leon.
Understanding MyLeon: Your Health Information Hub
MyLeon is a secure web and mobile application offering convenient access to your health information at Leon Medical Centers. Whether you use a mobile device or computer, MyLeon allows you to manage various aspects of your healthcare journey.
Key Features of MyLeon:
- Access Medical Records: View lab results, diagnostic reports, procedure notes, and clinical summaries.
- Communicate with Providers: Securely message your doctors, nurses, and other healthcare staff for non-urgent needs.
- Manage Appointments: Schedule and request appointments with ease.
- Request Prescriptions: Refill and renew prescriptions online.
- Access Clinical Information: Link to other trusted web-based clinical resources.
MyLeon Privacy and Security: Protecting Your Health Data
Leon Medical Centers prioritizes the confidentiality of your personal information. MyLeon utilizes robust security measures to protect your data, including encryption and Transport Layer Security (TLS)/Secure Sockets Layer (SSL) technology.
How MyLeon Protects Your Information:
- Data Encryption: All messages are encrypted for secure transmission.
- Secure Messaging: Communication with staff is secured within the portal. Avoid unsecure methods for sensitive information.
- Confidentiality: Email lists are kept confidential and not shared with third parties.
- Message Access: Authorized staff members may access your messages to assist your physician, similar to handling phone messages.
- Message Tracking: The system tracks message views, eliminating the need for read receipts.
- Multi-Factor Authentication: Enhanced security with recommended multi-factor authentication for mobile app users.
- Secure Communication Protocols: HTTPS ensures secure server communication.
- App-Private Storage: Data stored on your mobile device is protected in app-private storage, inaccessible to other apps.
- Data Sharing Control: In-app notifications provide control over data sharing decisions.
- Screenshot Restrictions: Default screenshot disabling on Android enhances security (iOS restrictions may vary).
- Data Retention Policies: Internal policies ensure data is stored according to privacy guidelines.
MyLeon and Your Mobile Device: Data Usage and Permissions
MyLeon’s mobile app interacts with your device in specific ways to provide its services. Here’s how:
Photo Usage:
Adding a profile photo involves storing a copy within the app’s private storage. Removing the photo or deleting the app removes the stored copy.
HealthKit and Google Fit Integration:
With permission, MyLeon can connect to Apple HealthKit or Google Fit to share data with your providers. Encrypted identifiers are used for data recipient identification and are deleted when you stop using these services or the app. MyLeon does not share your health information with third-party apps.
Document Storage:
Viewing documents within the app involves temporarily storing copies in app-private storage, deleted after your session.
Appointment Arrival:
Enabling automatic appointment arrival temporarily stores identifiers and times for upcoming appointments to detect your arrival. Disabling this feature or the app deletes the data.
Location and Bluetooth Information:
Location data is used for features like finding nearby urgent care providers and appointment check-in. Bluetooth enables electronic notification of arrival. This data is not stored.
Phone Call Functionality:
MyLeon may use your phone to call displayed numbers but does not store call history or data. Non-identifying information is collected to improve services and includes device information, app usage, and error messages.
Connect with Leon for Better Healthcare
MyLeon provides a convenient and secure way to connect with Leon Medical Centers. By understanding its features and privacy measures, you can confidently manage your health information and communicate with your healthcare team. Download the MyLeon app today and experience a more connected healthcare experience. For questions, contact customer service at 305-642-5366. For privacy concerns, contact the HIPAA Privacy Officer at 305-644-2132. In emergencies, dial 911 or visit the nearest Emergency Room.
