The Cumberland County Department of Public Health and the Department of Social Services have joined forces to introduce the Connected Care Program, a vital initiative designed to uplift the health and well-being of individuals and families within our community. This collaborative program directly addresses the social determinants of health, recognizing that factors beyond medical care significantly impact overall health outcomes.
The Connected Care Program deploys dedicated teams comprised of case managers, public health educators, and community social services assistants. These teams work directly with Cumberland County residents facing a range of challenges, including health issues, food insecurity, housing instability, unmet social or emotional needs, and unemployment. To ensure comprehensive support, each team benefits from the expert consultation of a nurse and a nutritionist.
The cornerstone of the Connected Care Program is personalized care. Teams provide case management and care coordination services tailored to each individual’s or family’s unique circumstances. These services are delivered in a variety of accessible formats, including in-person meetings at home or in office settings, telephone consultations, and virtual interactions, ensuring convenience and flexibility for participants.
Image: The Connected Care Program logo in color, representing the collaborative health initiative.
The Connected Care Program offers a wide spectrum of support services. This includes meticulous follow-up on healthcare discharge plans to ensure smooth transitions and prevent readmissions. The program also expertly coordinates access to crucial public health and community resources, addressing needs related to healthcare, stable housing, educational opportunities, and employment readiness. Furthermore, the Connected Care Program provides invaluable assistance in navigating and applying for essential benefits such as food and nutrition programs (like food stamps), Medicaid, childcare subsidies, and other support programs administered by the Cumberland County Department of Social Services. Crucially, the program empowers families and individuals by offering sustained support in implementing their personalized case management plans, helping them achieve the positive outcomes they define.
The Connected Care Program is committed to long-term support, working alongside individuals and families until significant improvements and stability are achieved in their overall health and well-being. Eligibility for the Connected Care Program is open to all individuals and families residing in Cumberland County, demonstrating its commitment to serving the entire community.
Image: An email envelope icon, indicating contact and referral methods for the Connected Care Program.
Referring individuals and families to the Connected Care Program is straightforward. Referrals can be easily made through the UniteUs platform (NCCARE 360), a secure and efficient system for connecting individuals with health and social care providers. Alternatively, referrals can be submitted via email to [email protected], providing another convenient avenue to access this essential program.
By focusing on the Connecting Care Program model and addressing the root causes of health challenges, the Cumberland County Connected Care Program is making a tangible difference in the lives of its residents, fostering a healthier and more resilient community for all.
