The Ford Diagnostic Trouble Code (DTC) U3000:96-C8 indicates a problem with the Power Steering Control Module (PSCM). This code is often associated with other DTCs, such as U3000:49, U3000:53, and C102D:00-C8, particularly in 2010-2015 Ford Focus and C-Max models. This article will explore the causes, symptoms, and solutions related to this common issue.
Fig 1. A typical dashboard warning indicating a power steering fault.
Understanding Ford DTC U3000:96-C8
The U3000:96-C8 code signifies an internal electronic failure within the PSCM. While this code can sometimes be triggered by low battery voltage (often accompanied by U3003:13), a more prevalent cause is water ingress. Water damage to the steering rack, specifically the torque sensor and main bearing, leads to significant internal component damage.
Related DTCs and Their Causes
U3000:49 & U3000:53 – Control Module: Internal Electronic Failure: These codes often precede U3000:96-C8 and indicate water damage to the column side of the steering rack, typically affecting the torque sensor. Water often enters through the bulkhead boot or pinion shaft housing. U3000:53 signifies repeated occurrences of U3000:49 and, once triggered, cannot be cleared.
C102D:00-C8 – High Friction in Power Steering: This code points to excessive mechanical resistance within the power steering rack, often due to water damage on the module side. This damage primarily affects the main rack bearing, leading to heavy or noisy steering.
Fig 2. A common area for water ingress leading to power steering issues.
Symptoms of a Faulty PSCM
Common symptoms associated with these DTCs include:
- Complete Loss of Power Steering: The steering wheel becomes incredibly heavy, requiring significant effort to turn.
- Warning Message: The message “Power Steering Fault Service Required” will appear on the instrument cluster.
- Heavy or Noisy Steering: In cases involving C102D:00-C8, the steering might feel unusually heavy or produce noticeable noise.
Solution for Ford DTC U3000:96-C8
Due to the extent of internal damage caused by water ingress, repairing the PSCM is usually not feasible. The most effective solution is replacing the entire steering rack assembly, including the motor and ECU. While dealerships offer replacements, specialized suppliers like WPS also provide these units.
Affected Vehicles and Part Numbers
This issue commonly affects:
- Ford Focus (2010-2015)
- Ford C-Max (2010-2015)
Common failing part numbers include:
- 41519611D
- A0025077 / A0025078 / A0025079 / A0025193 / A0025194
- A0025195 / A0025196 / A0029736 / A0036980 / A0036982
- A0041030 / A0041030A / A0041030C / A0041030D / A0041030E
- A0041030H / A0041030J / A0041030L / A0041030P
Addressing Ford Dtc U3000:96-c8 and related codes requires a comprehensive understanding of their causes and symptoms. By recognizing these issues, Ford Focus and C-Max owners can take proactive steps to resolve power steering problems and ensure safe driving.
