How to Apply for the California CARE Program: A Step-by-Step Guide

Are you struggling with high energy bills in California? The California Alternate Rates for Energy (CARE) program is designed to help low-income households reduce their electricity and natural gas expenses. If you qualify, you could receive a significant discount on your monthly utility bills. This guide will walk you through the steps on How Do I Apply For The Care Program and start saving money.

Understanding the California CARE Program

The CARE program offers substantial discounts to eligible customers: a 30-35 percent discount on electric bills and a 20 percent discount on natural gas bills. This program is funded by a surcharge paid by other utility customers and is overseen by the California Public Utilities Commission (CPUC). The Low-Income Oversight Board (LIOB) advises the PUC on these energy assistance programs, ensuring they effectively serve those in need.

To determine if you can benefit from these savings, let’s explore the eligibility requirements and the application process.

Eligibility for the CARE Program

There are two main ways to qualify for the CARE program: income guidelines and enrollment in public assistance programs.

Income Guidelines:

Your household income must be at or below the specified limits, which are updated annually. The current income limits are effective through May 31, 2025:

CARE Income Guidelines*
Household Size
1-2
3
4
5
6
7
8
Each Additional Person
* Effective June 1, 2024 to May 31, 2025

If your household size and income fall within these limits, you are likely eligible for CARE based on income.

Public Assistance Program Enrollment:

Even if your income slightly exceeds these limits, you may still qualify if you are enrolled in certain public assistance programs. These programs include:

  • Medicaid/Medi-Cal
  • Women, Infants and Children Program (WIC)
  • Healthy Families A & B
  • National School Lunch Program’s Free Lunch Program (NSL)
  • Food Stamps/SNAP
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Head Start Income Eligible (Tribal Only)
  • Supplemental Security Income (SSI)
  • Bureau of Indian Affairs General Assistance
  • Temporary Assistance for Needy Families (TANF) or Tribal TANF

Enrollment in any of these programs automatically qualifies you for the CARE program.

How to Apply for the CARE Program: Step-by-Step

Applying for the CARE program is a straightforward process. Here’s a step-by-step guide to help you:

Step 1: Identify Your Utility Provider

First, determine which utility company provides your electricity and/or natural gas service. This information is usually found on your energy bill. In California, major utility providers include PG&E, Southern California Edison, SDG&E, and SoCalGas, among others.

Step 2: Visit the Utility Website or Contact Them Directly

Once you know your utility provider, the easiest way to apply is through their website. Most utility companies have dedicated sections for assistance programs, including CARE. You can also contact them directly by phone to request an application form and get more information.

Step 3: Find the CARE Program Application Form

Navigate to the CARE program section on your utility provider’s website. Look for terms like “Assistance Programs,” “Help Paying Your Bill,” or “CARE Program.” Here, you should find information about the program and a link to the application form. Alternatively, if you contact them by phone, request that they send you the CARE application form.

Step 4: Complete and Submit the Application

Carefully fill out the CARE program application form. You will need to provide information about your household size, income, and potentially documentation to prove eligibility, such as proof of enrollment in a qualifying public assistance program. Ensure all information is accurate before submitting.

Step 5: Submit Required Documentation (If Necessary)

Depending on your application and how you qualify, you may need to submit supporting documents. This could include proof of income or proof of enrollment in a qualifying public assistance program. Follow the instructions provided on the application form or by your utility company regarding required documentation.

Once your application and documentation are submitted, your utility company will review your application. If approved, you will start receiving the CARE discount on your next billing cycle.

Contact Information for Major Utilities

For your convenience, here is a table with contact information and website links for major California utility providers offering the CARE program:

Phone Numbers and Websites for Energy Assistance Programs
Utility
PG&E
Edison
SDG&E
SoCalGas
Alpine Nat’l Gas
Bear Valley Elect
PacifiCorp
Liberty Utilities
Southwest Gas
West Coast Gas

Take the First Step Towards Savings

The CARE program is a valuable resource for eligible California residents to manage their energy costs. By understanding the eligibility criteria and following these simple steps on how do i apply for the care program, you can access significant discounts and ease your financial burden. Don’t wait – contact your utility provider today or visit their website to start your application and begin saving on your energy bills.

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