Are you a Pacific Gas and Electric Company (PG&E) customer in California struggling with your energy bills? You might be eligible for the California Alternate Rates for Energy (CARE) program, which offers significant discounts on your monthly electricity and natural gas costs. This guide will walk you through everything you need to know about how to apply for the PG&E CARE program and start saving money on your energy expenses.
Understanding the PG&E CARE Program
The CARE program is designed to help low-income households in California afford their energy bills. If you qualify, you’ll receive a discount of 30-35 percent on your electric bill and a 20 percent discount on your natural gas bill. This can make a substantial difference in your household budget, allowing you to allocate funds to other essential needs. The program is funded by a surcharge on all other utility customers, ensuring support for those who need it most.
Checking Your Eligibility for PG&E CARE
There are two main ways to qualify for the PG&E CARE program: through your household income or through enrollment in certain public assistance programs.
Income-Based Eligibility
Your eligibility based on income depends on the size of your household and your total gross annual income. As of June 1, 2024, the income limits are as follows:
| Household Size | Income Eligibility Upper Limit |
|---|---|
| 1-2 | $40,880 |
| 3 | $51,640 |
| 4 | $62,400 |
| 5 | $73,160 |
| 6 | $83,920 |
| 7 | $94,680 |
| 8 | $105,440 |
| Each Additional Person | $10,760 |
These income guidelines are effective until May 31, 2025, and may be adjusted annually to reflect changes in inflation. If your household income falls at or below these limits, you are likely eligible for the CARE program.
Program-Based Eligibility
Even if your income slightly exceeds the limits, you may still qualify for CARE if you are currently enrolled in one or more of the following public assistance programs:
- Medicaid/Medi-Cal
- Women, Infants, and Children Program (WIC)
- Healthy Families A & B
- National School Lunch Program’s Free Lunch Program (NSLP)
- CalFresh/SNAP (Food Stamps)
- Low Income Home Energy Assistance Program (LIHEAP)
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Temporary Assistance for Needy Families (TANF) or Tribal TANF
Enrollment in any of these programs automatically qualifies you for the PG&E CARE discount, regardless of your specific income level.
Step-by-Step Guide to Applying for PG&E CARE
Applying for the PG&E CARE program is a straightforward process. Here’s how you can do it:
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Visit the PG&E CARE Program Website: The easiest way to apply is online through the official PG&E website. Navigate to the CARE program section, which can usually be found under “Save Energy & Money” or “Help Paying Your Bill” sections. You can also directly search “PG&E CARE program” on any search engine to find the specific page.
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Check Eligibility Online: PG&E’s website provides an online eligibility checker. This tool will ask you a few questions about your household size and income or program enrollment to quickly determine if you are likely to qualify. This is a helpful step to take before you begin the full application.
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Complete and Submit the Application: You can apply online directly through the PG&E website. The online application form will guide you through the required information. Alternatively, you can download a CARE program application form from the website, print it out, fill it in, and mail it to PG&E. Application forms are also often available at community agencies and centers.
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Provide Necessary Documentation: During the application process, you will need to provide documentation to verify your eligibility. This might include:
- Proof of Income: This could be in the form of pay stubs, tax returns, or social security statements.
- Proof of Enrollment in a Qualifying Program: If you are applying based on program eligibility, you will need to provide documentation such as a benefit award letter or program enrollment verification.
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Submit Your Application to PG&E: If applying online, follow the website prompts to submit your application electronically. If you are using a paper application, mail it to the address provided on the form.
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Follow Up if Needed: After submitting your application, PG&E will review it and notify you of their decision. If you haven’t heard back within a reasonable timeframe, or if you have any questions during the application process, don’t hesitate to contact PG&E directly. Their customer service can provide updates on your application status and answer any queries you may have. You can reach PG&E for CARE program inquiries at 866-743-2273.
Benefits Beyond CARE: Exploring FERA
In addition to CARE, PG&E also offers the Family Electric Rate Assistance (FERA) program. If your household income slightly exceeds the CARE income limits, you might still qualify for FERA. FERA provides an 18% discount on your electricity bill. It’s worth checking the FERA income guidelines as well, to see if you might be eligible for this additional assistance program.
| Household Size | FERA Income Eligibility Upper Limit |
|---|---|
| 3 | $64,550 |
| 4 | $78,000 |
| 5 | $91,450 |
| 6 | $104,900 |
| 7 | $118,350 |
| 8 | $131,800 |
| Each Additional Person | $13,450 |
Take the First Step Towards Savings
The PG&E CARE program is a valuable resource for eligible households in California, providing crucial financial relief on energy bills. By understanding the eligibility criteria and following the application steps outlined in this guide, you can take control of your energy costs and ensure your home remains comfortable and affordable. Don’t wait – check your eligibility today and start your application to begin benefiting from the PG&E CARE program. For more detailed information or assistance with your application, contact PG&E directly or visit their website.
