The Jeep WJ Grand Cherokee (1999-2004) relies heavily on its Powertrain Control Module (PCM), also known as the engine control module or ECM. A malfunctioning PCM can lead to a variety of issues, making it crucial to source a reliable replacement. This article outlines the lifetime warranty and return policy for Jeep Wj Pcms purchased from carcodereader.store.
Lifetime Warranty Coverage
All Jeep WJ PCMs sold by carcodereader.store are covered by a lifetime warranty. This warranty ensures the functionality of the PCM for as long as you own your vehicle. However, it’s important to understand the specifics of this coverage. The warranty specifically covers the replacement of the PCM itself. It does not cover any labor costs associated with the installation or removal of the unit. This includes, but is not limited to, diagnostic fees, mechanic labor charges, and any related expenses. Additionally, locksmith fees for key programming or other related services are not covered under this warranty.
Return Procedures and Requirements
Returns are accepted, but must adhere to specific guidelines. You must first obtain a Return Merchandise Authorization (RMA) number before returning any product. Returns without an RMA will be considered unauthorized and will not be processed. Unauthorized returns will be held for a maximum of 45 days, after which they may be disposed of.
All returned PCMs must be in their original condition. Prior to shipping, electrical components are thoroughly tested. Upon return, each unit undergoes a comprehensive inspection to check for signs of damage, including:
- Burnt components: Evidence of electrical damage will void the warranty.
- Physical or water damage: Any signs of physical damage, including water damage, will void the warranty.
- Tampering: Opening, modifying, or tampering with the PCM in any way will void the warranty.
- Misuse: Using the PCM for a purpose other than its intended application will void the warranty.
- Vehicle Collision: Damage to the PCM resulting from a vehicle collision is not covered.
- Broken Security Seal: Tampering with the security seal will void the warranty.
To activate the warranty, you must do so within 20 days of receiving your PCM. All returns are subject to a 20% restocking fee. If your returned PCM was programmed specifically for your vehicle, an additional non-refundable $85 programming fee applies. If keys were also purchased, an additional non-refundable $90 key fee will be applied.
30-Day Money-Back Guarantee
A 30-day money-back guarantee is offered on all purchases. To be eligible for a full refund, the returned PCM must be received within 30 days of the original delivery date. Returns received after 30 days may be eligible for an exchange or store credit, subject to the return fees outlined above.
Defective Units and Replacement Policy
If you suspect your PCM is defective, carcodereader.store reserves the right to request its return for testing at your expense. No replacement will be issued until the returned unit is received and evaluated. The seller is not responsible for any expenses incurred in connection with a potentially faulty unit, including locksmith fees, diagnostic fees, rental car expenses, or any other related costs.
Additional Terms and Conditions
carcodereader.store is not liable for any damages or injuries resulting from the use of its products. Liability is limited to the purchase price of the item. The warranty is limited to a single claim. This policy is governed by the laws of New York State. Any disputes arising from this policy will be resolved in Nassau County, NY. All sales are final upon purchase. By purchasing a Jeep WJ PCM from carcodereader.store, you acknowledge and agree to these terms and conditions.
