The Mayo Clinic Complex Care Program, also known as ComPACT, is a specialized service designed to provide coordinated and comprehensive medical care for children facing multiple complex health challenges. Our program emphasizes team-based collaboration, ensuring that your child receives holistic and unified treatment.
For families navigating the complexities of multiple specialists and healthcare needs, the Complex Care team serves as a central point of contact. We strive to enhance communication between specialists, local primary care providers, and families. This collaborative approach guarantees a cohesive understanding of treatment plans and health goals for your child.
Is the Mayo Clinic Complex Care Program the Right Choice for Your Child?
The Mayo Clinic Complex Care Program is tailored for children living with significant chronic conditions affecting two or more body systems. Ideal candidates for this program require ongoing subspecialty care, extending beyond a year, and should receive the majority of their specialized medical care at Mayo Clinic’s Minnesota campus.
Children who benefit most from the Complex Care Program often see numerous specialists. The program streamlines their care by coordinating appointments, tests, and procedures. At Mayo Clinic, we prioritize the needs of our patients and their families above all else.
Your Dedicated Care Team
Within the Mayo Clinic Complex Care Program, your child will be supported by a dedicated team comprising a pediatric provider and a nurse care coordinator. Working collaboratively with your child’s broader care team, they will help you comprehend, organize, and implement your child’s personalized treatment plan. Adopting a family-centered approach, we are committed to ensuring seamless continuity of care, working closely with your local healthcare team and coordinating all aspects of care during your visits to Mayo Clinic.
The Pediatric and Adolescent Medicine experts within your child’s team play distinct yet interconnected roles:
- Pediatrician or Pediatric Advanced Practice Provider (Nurse Practitioner or Physician Assistant):
- Conducts comprehensive health evaluations, taking a holistic view of your child’s overall well-being and your family’s objectives.
- Facilitates necessary referrals to other specialists as required.
- Collaborates with all members of the care team, including you, to develop an optimal and integrated treatment plan for your child.
- Pediatric Nurse Care Coordinator:
- Works in close partnership with the pediatrician or pediatric advanced practice provider.
- Enhances communication and coordination among all specialists involved in your child’s care.
- Serves as your primary contact, guiding you through the Mayo Clinic health system and ensuring your questions are answered promptly.
How to Schedule an Appointment
To explore whether the Mayo Clinic Complex Care Program is suitable for your child and to arrange an initial evaluation, please choose one of the following options:
- Request a referral to the Complex Care Clinic from any of your child’s current Mayo Clinic providers.
- Contact the Mayo Clinic Children’s Center directly at 855-MAYO-KID (855-629-6543) toll-free, available from 7 a.m. to 6 p.m. Central time, Monday through Friday.
What to Expect After Enrollment in the Program
Once your child is enrolled in the Mayo Clinic Complex Care Program, you can generally expect to meet with your Complex Care Clinic pediatrician every six months. Additionally, you will have either a scheduled visit or phone consultation with your nurse coordinator every three months. Should your child’s condition change or if you return to Mayo Clinic for other appointments, your Complex Care Team will arrange follow-up care sooner, as needed, to ensure continuous support.
Your Complex Care Team will proactively communicate with your child’s local primary care provider, maintaining contact via phone and providing regular updates on your child’s progress and treatment plan.
Mayo Clinic Children’s Center: A Foundation of Compassionate Care
The Mayo Clinic Complex Care Program is an integral part of the renowned Mayo Clinic Children’s Center. We are dedicated to providing compassionate and individualized care to each child and family we serve. We invite you to read inspiring stories of our pediatric patients and their positive outcomes on the Mayo Clinic Children’s Center website. These stories highlight the transformative impact of expert and dedicated care at Mayo Clinic.
