The Digital Service Booklet (DSB) offers a secure and reliable way to maintain your Mercedes Service History. All maintenance and repair work is documented directly within the DSB application on B2B Connect, ensuring a comprehensive record throughout the vehicle’s lifetime. This digital record provides numerous benefits for both owners and service providers.
Benefits of a Digital Mercedes Service History
The DSB offers several key advantages for managing your Mercedes service history:
- Free Digital Record Keeping: All maintenance and repairs are digitally recorded free of charge, eliminating the need for a physical service booklet.
- Proof of Maintenance: Easily provide proof of all service work completed on your vehicle, valuable for warranty claims or resale.
- Comprehensive Vehicle Overview: Gain a clear and transparent overview of all services performed and data associated with your specific Mercedes-Benz.
- Enhanced Security: Eliminate the risk of losing your service history. The DSB ensures your records are safely stored in a central database, accessible even when traveling or switching workshops.
- Increased Resale Value: A complete and accessible digital service history can contribute to a higher resale value for your vehicle.
Accessing your DSB is straightforward. If you have access, you can find the application in your dashboard under “Digital Service Booklet” or under “My Customer Vehicles.” Select your vehicle, navigate to the “Digital Service Booklet” tab, and click on “+ Document new service” to record new entries.
Secure Access with Multi-Factor Authentication
To ensure the security of your Mercedes service history, XENTRY applications utilize multi-factor authentication (MFA). MFA will be mandatory for all XENTRY applications starting April 1, 2025. This added layer of protection safeguards your data from unauthorized access.
Accessing a XENTRY application requires:
- Username and Password: Your standard login credentials.
- Authentication App or Security Key: Utilize an authentication app on your smartphone, Windows desktop, or a USB security key for the second authentication factor.
For detailed information on setting up MFA, refer to the MFA Guide.
Digital Service Booklet Support
Need assistance with the Digital Service Booklet? Comprehensive support resources are available. Select the relevant category under “Need help?” to access frequently asked questions (FAQs). If you can’t find the answer you’re looking for, you can open a support ticket at the bottom of the page.
