Are you a California resident with an older, less fuel-efficient vehicle? You might be interested in what’s often referred to as the “Old Car Trade In Program California,” officially known as the California’s Consumer Assistance Program (CAP) Vehicle Retirement option. This initiative isn’t exactly a traditional trade-in for a new car, but rather a program designed to remove older, polluting vehicles from California roads by offering financial incentives to vehicle owners.
This guide addresses frequently asked questions about the CAP Vehicle Retirement Program, helping you understand if your vehicle qualifies and how you can participate.
General Program FAQs
Can I submit my application via mail?
Yes, while online applications are encouraged for quicker processing, you can apply by mail. A printable application form is available for download in English and Spanish. You can also request a mailed application by calling (866) 272-9642.
Is it necessary to upload income verification documents after applying?
Yes. Uploading your income verification documents promptly can significantly speed up your application processing time. Refer to the Income eligibility requirement page for a comprehensive list of acceptable documents.
How can I check the status of my application?
You can easily monitor your application’s progress using the online status check tool. Ensure you have your CAP ID number and vehicle license plate number on hand.
Application Review and Processing FAQs
What’s the most common reason for application incompleteness or deficiency?
The most frequent issue is the absence of income verification documentation. Eligibility cannot be determined without this crucial information. Make sure to submit your income documents as outlined on the Income eligibility requirement page.
How will I be informed if my application requires additional information?
If further details or documents are needed, you will receive a notice of deficiency. This notice will clearly specify the required information or documentation necessary to complete your application and proceed with processing.
What are typical reasons for application denial?
Applications are commonly denied for several reasons, including:
- Vehicle Smog Check Issues: The program reviews Smog Check records to confirm your vehicle’s inspection history. Issues here can lead to denial.
- Registration History: Vehicles must be continuously registered in California as operable for the two years immediately before application. DMV records are checked to verify this.
- Past Due Registration Fees: Current registration status is verified via DMV records. Expired registration stickers at the time of application need to be addressed with the DMV.
- Vehicle Title Lienholders: The program verifies legal ownership through DMV records. Liens on the vehicle title must be removed prior to application. Contact the DMV for guidance on lien removal.
- Change of Vehicle Ownership: Vehicles undergoing ownership changes are ineligible. DMV records are consulted to confirm this.
- Registered Owner Mismatch: The applicant’s name must precisely match the registered owner on the vehicle’s title (pink slip) as per DMV records.
- Recent CAP Retirement: Individuals who have recently retired a vehicle through CAP (as a sole owner within 12 months, or two as a co-owner) are typically ineligible. Program records are checked for prior retirements.
If my application is denied, and I fix the issue, do I need to re-apply?
No re-application is necessary. You can upload or mail documentation proving the denial reasons have been resolved to: BAR, Attention: CAP, 10949 N. Mather Blvd, Rancho Cordova, CA 95670.
After uploading documents, how long until BAR reviews them and re-evaluates my eligibility?
Allow approximately four weeks for document review upon receipt. You will then receive an updated determination notice regarding your eligibility.
My approval letter states a $1,500 incentive, but I expected $2,000. Why?
The CAP Vehicle Retirement Program offers two incentive amounts based on specific criteria and current regulations. Your application was reviewed and determined to qualify for the $1,500 incentive, not the higher amount.
Vehicle Retirement FAQs
Will the dismantler accept my vehicle if it’s not in driving condition?
No. Your vehicle must be drivable and meet all operational and equipment requirements to be accepted by the dismantler.
When will I receive my incentive payment for retiring my vehicle?
The dismantler will issue a check immediately after verifying your identification and confirming your vehicle passes the required equipment and operational inspections. The check will be made out to the registered owner(s) listed on your eligibility letter.
Can the dismantler provide transportation back home after I drop off my vehicle?
No. Arranging your own transportation from the dismantler location is your responsibility.
Still have questions?
For further assistance, please call (866) 272-9642 Monday through Friday, 8:30 a.m. to 4:30 p.m., excluding state holidays. They can provide more detailed information about the “old car trade in program California” and help you through the process.
