The healthcare landscape is constantly evolving, and to achieve the best health outcomes, engaging patients in their care is paramount. For hospice and palliative care professionals seeking to elevate their team’s skills in this crucial area, the Sutter Care Coordination Program offers an exceptional training opportunity. Developed in collaboration with Sutter Health, this program provides a comprehensive education on delivering health literate care through the Integrated Care Management (ICM) model.
Understanding the Integrated Care Management (ICM) Model
At the heart of the Sutter Care Coordination Program is the Integrated Care Management (ICM) model. This person-centered and evidence-based approach emphasizes care coordination and robust support systems that span across various healthcare providers, settings, and timeframes. The program delves into the essential practices and competencies required to effectively engage patients. By placing the individual at the center of care, the ICM model fosters highly functional teams dedicated to achieving optimal health results. This model is crucial for healthcare professionals aiming to provide truly patient-centered care and improve overall health outcomes within their organizations.
Key Learning Outcomes to Transform Your Practice
Upon completion of the Sutter Care Coordination Program, participants will gain actionable frameworks to implement and solidify ICM within their operational practices. The curriculum focuses on:
- Hardwiring ICM at all levels: Learn specific process measures to ensure fidelity to the ICM model. This includes practical strategies for incorporating patient goals into care plans, utilizing Situation, Background, Assessment, Recommendation (SBAR) communication techniques, employing teach-back methods to confirm patient understanding, and ensuring timely initiation of care.
- Achieving Better Outcomes: Understand how to leverage ICM to drive improvements in critical healthcare outcomes. This encompasses enhancing clinical quality measures, boosting patient satisfaction, increasing patient engagement in their own care, reducing re-hospitalization rates, and optimizing emergency department utilization.
Program Modules: A Deep Dive into Patient-Centered Care
The program is structured into nine comprehensive modules, providing a robust learning experience:
- Making the Case: Understanding the importance of patient engagement and care coordination.
- Health Literacy: Addressing health literacy challenges to improve patient understanding.
- Adult Education: Applying principles of adult learning to enhance patient education.
- Motivational Interviewing: Mastering techniques to motivate patients towards positive health behaviors.
- Motivational Interviewing Part 2: Further developing motivational interviewing skills.
- Motivational Interviewing Part 3: Advanced applications of motivational interviewing in complex care scenarios.
- Transitions: Managing care transitions effectively to ensure continuity of care.
- Tips and Take Aways: Practical strategies and key insights for immediate implementation.
- Disease Specific Self-Management: Tailoring self-management strategies to specific disease conditions.
Program Logistics: Flexible and Convenient Learning
The Sutter Care Coordination Program is designed for busy professionals, offering:
- Self-Paced Learning: Access 9 pre-recorded modules, a 100-question Post Test, and an evaluation at your own pace, starting and stopping as needed for up to six months.
- Comprehensive Content: Approximately 13 hours of rich educational material.
- Continuing Education Credits: Earn 5 CE credits for nurses upon successful completion of the entire program.
- Certificate of Completion: Receive a certificate upon program completion, acknowledging your enhanced expertise in care coordination.
Cancellation and Group Discounts
- Cancellation Policy: Requests must be submitted in writing to [email protected] within 48 hours of purchase. A $25 processing fee applies. No refunds are available once the course has been accessed.
- Group Discounts:
- 10% discount for 5 – 9 registrants from the same organization.
- 20% discount for 10+ registrants from the same organization.
- Contact [email protected] to register a group.
Registration and Investment
Invest in your team’s future and enhance your patient care capabilities with the Sutter Care Coordination Program.
- Rates: Member $499 / Non-Member $599
- Register Today
For detailed information on faculty, planners, and continuing education, please visit the catalog page.
