Maintaining your Volkswagen is crucial for its longevity and performance. Volkswagen Care offers prepaid maintenance plans to help you keep your vehicle in top shape. If you’re looking for information about your VW Care maintenance program or need to get in touch with their support center, here’s what you need to know.
For immediate assistance, especially in urgent situations like roadside assistance, you can directly call Volkswagen Roadside Assistance at 1-800-411-6688. Keep your Vehicle Identification Number (VIN) handy when you call, as it helps them quickly identify your vehicle and service history. You can find your VIN on your registration, insurance documents, or the driver’s side windshield.
Volkswagen Care plans are designed to cover scheduled maintenance at participating authorized Volkswagen dealers. These plans must be purchased before your first scheduled maintenance interval. It’s important to remember that to benefit from Volkswagen Care, all maintenance services must be performed at an authorized VW dealer. The specific services and intervals covered depend on your vehicle’s model and model year, so always consult your vehicle’s USA Warranty & Maintenance booklet for complete details.
Keep in mind that Volkswagen recommends servicing your vehicle within 1,000 miles of the manufacturer-scheduled interval or one year from your last service, whichever comes first. Plans have expiration terms; they expire three months past the last covered maintenance interval if purchased before August 27, 2024, or six months/6,000 miles if purchased on or after August 27, 2024.
Roadside Assistance is a valuable part of Volkswagen’s support. This service, provided by a third party, is available if you need help on the road. Towing at no charge is typically available for Volkswagen models still under the new or certified pre-owned vehicle warranty. Contact Roadside Assistance or your Service Consultant to check your eligibility.
For detailed information about VW Care plans, including eligibility based on your model, mileage, in-service date, and complete plan specifics, it’s best to reach out to a participating Volkswagen dealer. They can provide tailored information and answer specific questions related to your vehicle and VW Care coverage.
