Are you a Pacific Gas and Electric Company (PG&E) customer in California looking for ways to reduce your energy expenses? The PG&E CARE program, also known as the California Alternate Rates for Energy program, is designed to help income-qualified households save money on their monthly utility bills. This program offers significant discounts on both electricity and natural gas, making energy more affordable for those who need it most.
Understanding the PG&E CARE Program and Its Benefits
The PG&E CARE program is a state-mandated initiative that provides financial assistance to eligible low-income customers. By enrolling in CARE, you can receive a 30-35 percent discount on your electric bill and a 20 percent discount on your natural gas bill. These discounts can substantially lower your monthly expenses and make it easier to manage your household budget.
This program is funded through a surcharge on all other utility customers’ bills, ensuring that those who qualify receive the assistance they need. The California Public Utilities Commission (CPUC) oversees the CARE program, and the Low-Income Oversight Board (LIOB) advises the CPUC on low-income energy assistance programs.
Who is Eligible for the PG&E CARE Program?
Eligibility for the PG&E CARE program is primarily based on household income. You may qualify if your total gross annual household income falls at or below the income limits outlined below. These income guidelines are updated annually and are effective through May 31, 2025.
PG&E CARE Income Guidelines (Effective June 1, 2024 to May 31, 2025)
| Household Size | Income Eligibility Upper Limit |
|---|---|
| 1-2 | $40,880 |
| 3 | $51,640 |
| 4 | $62,400 |
| 5 | $73,160 |
| 6 | $83,920 |
| 7 | $94,680 |
| 8 | $105,440 |
| Each Additional Person | $10,760 |
These income limits are subject to change and are typically updated each June.
In addition to income eligibility, you can also qualify for the PG&E CARE program if you are currently enrolled in certain public assistance programs. These programs include:
- Medicaid/Medi-Cal
- Women, Infants and Children Program (WIC)
- Healthy Families A & B
- National School Lunch Program’s Free Lunch Program (NSLP)
- CalFresh/SNAP (Supplemental Nutrition Assistance Program)
- Low Income Home Energy Assistance Program (LIHEAP)
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Temporary Assistance for Needy Families (TANF) or Tribal TANF
If you participate in any of these programs, you automatically meet the eligibility requirements for PG&E CARE, regardless of your specific income level.
How to Apply for the PG&E CARE Program
Applying for the PG&E CARE program is a straightforward process. You can request an application and get more information through the following methods:
- Visit the PG&E CARE Website: The PG&E website (https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/longer-term-assistance/care/care.page) provides detailed information about the program and allows you to apply online.
- Contact PG&E Directly: You can call PG&E’s dedicated CARE program phone number at 866-743-2273 to request an application form by mail or ask any questions you may have.
- Community Agencies: Application forms are also available through numerous community-based organizations and agencies throughout California. These agencies can also provide assistance with the application process.
Explore Other PG&E Assistance Programs: FERA
For families whose income slightly exceeds the CARE program limits, PG&E offers another assistance program called the Family Electric Rate Assistance (FERA) program. FERA provides an 18% discount on your electricity bill. To qualify for FERA, your household income must meet slightly higher income thresholds than CARE.
It’s worth checking both CARE and FERA eligibility to see which program best fits your household’s financial situation.
FERA Income Guidelines (Effective through May 31, 2025)
| Household Size | 250% of Federal Poverty Guidelines (FERA) |
|---|---|
| 3 | $64,550 |
| 4 | $78,000 |
| 5 | $91,450 |
| 6 | $104,900 |
| 7 | $118,350 |
| 8 | $131,800 |
| Each Additional Person | $13,450 |
These income limits are subject to change and are typically updated each June.
Take Action and Start Saving with PG&E CARE
If you believe you may be eligible for the PG&E CARE program, don’t hesitate to apply. Reducing your energy bills can make a significant difference in your monthly expenses, and the CARE program is here to help. Visit the PG&E website or contact them directly today to learn more and begin your application process. Start taking advantage of the savings available to you through the PG&E CARE program and make your energy bills more manageable.
