In the healthcare industry, efficient access to patient information is paramount. For those associated with Confluence Health, a common question arises: What Program Does Epic Care Use to facilitate this access? The answer lies in EpicCare Link, a powerful web-based tool designed to connect external healthcare providers with the wealth of patient data managed within the Confluence Health system.
EpicCare Link serves as a secure portal, granting authorized users real-time access to crucial patient information. Instead of relying on outdated methods like faxing or time-consuming phone calls, EpicCare Link streamlines communication and data retrieval. This system empowers healthcare professionals outside of the immediate Confluence Health network to collaborate more effectively and provide enhanced patient care.
Key Features and Benefits of EpicCare Link
EpicCare Link offers a range of functionalities designed to improve workflow and information access:
- Patient Chart Review: Authorized users can easily view patient chart notes, gaining valuable insights into patient history and ongoing care.
- Laboratory and Imaging Results: Access up-to-date lab results and imaging results directly through the portal, eliminating delays and improving decision-making.
- Electronic Orders: Place electronic lab and imaging orders directly through EpicCare Link, removing the inefficiencies of fax-based ordering.
- Specialty Referrals: Refer patients to Confluence Health specialty departments electronically, simplifying the referral process and ensuring timely specialist access.
- Direct Communication: Communicate directly with Confluence Health providers and staff through the system, offering a more efficient alternative to traditional phone calls for many inquiries.
Accessing EpicCare Link: System Requirements and Login
To utilize EpicCare Link, users need to ensure their systems meet specific browser and connection requirements. Supported internet browsers include:
- Apple Safari version 14 or later
- Google Chrome version 88 or later
- Microsoft Edge version 88 or later
- Microsoft Internet Explorer 11
- Mozilla Firefox version 78 or later
For tablet access, iPad Safari or Android Chrome browsers are compatible. A minimum screen resolution of 1024×768 pixels is required, and a high-speed internet connection is recommended for optimal performance.
Logging into EpicCare Link is a straightforward process:
- Open a supported web browser and navigate to the EpicCare Link login page: https://epiclink.confluencehealth.org/EpicCareLink/common/epic_login.asp
- Enter the provided User ID and Password. First-time users will be prompted to change their password for security.
- Review and acknowledge the Terms and Conditions agreement upon initial login.
For password recovery, login assistance, or training inquiries, users can contact (509) 433-3500, option 1. A quick start guide is also available on the EpicCare Link homepage for further assistance.
In conclusion, when considering what program does Epic Care use for external access and communication, EpicCare Link stands out as the solution. This robust web portal provides essential tools for healthcare providers to efficiently access patient data, place orders, and communicate with Confluence Health, ultimately contributing to improved patient care coordination.
