PG&E CARE Program Guidelines: Lower Your Energy Bills in California

Understanding the PG&E CARE Program

The PG&E CARE program provides significant discounts to qualifying customers, making energy more affordable. If you are enrolled, you can receive a 30-35% discount on your electric bill and a 20% discount on your natural gas bill. This can substantially ease the burden of utility costs for households with limited incomes.

PG&E CARE Program Eligibility Guidelines

Eligibility for the PG&E CARE program is primarily based on your household income. The income limits are updated annually and are effective through May 31, 2025. Here are the current income guidelines:

CARE Income Guidelines*
Household Size
1-2
3
4
5
6
7
8
Each Additional Person
* Effective June 1, 2024 to May 31, 2025

You may also qualify for CARE if you are currently enrolled in certain public assistance programs. These programs include:

  • Medicaid/Medi-Cal
  • Women, Infants and Children Program (WIC)
  • Healthy Families A & B
  • National School Lunch’s Free Lunch Program (NSL)
  • Food Stamps/SNAP
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Head Start Income Eligible (Tribal Only)
  • Supplemental Security Income (SSI)
  • Bureau of Indian Affairs General Assistance
  • Temporary Assistance for Needy Families (TANF) or Tribal TANF

Enrollment in any of these programs automatically makes you eligible for CARE, regardless of your income level (as long as you meet the program requirements for those assistance programs).

How to Apply for the PG&E CARE Program

Applying for the PG&E CARE program is straightforward. You can start by visiting the official PG&E website dedicated to the CARE program. Here is the link to the PG&E CARE program page. You can find the application form and further details on the website. Alternatively, you can contact PG&E directly at 866-743-2273 to request an application form and ask any questions you may have. Applications are also often available through community-based organizations.

Explore Additional Assistance: FERA Program

If your household income slightly exceeds the CARE program limits, you might still be eligible for the Family Electric Rate Assistance (FERA) program. FERA offers an 18% discount on your electricity bill. For more details on FERA and to check if you qualify, please contact PG&E or visit their website.

Household 200% of Federal Poverty Guidelines (CARE/ESAP) +1 250% of Federal Poverty Guidelines (FERA)
3 $51,641 $64,550
4 $62,401 $78,000
5 $73,161 $91,450
6 $83,921 $104,900
7 $94,681 $118,350
8 $105,441 $131,800
Each Additional Person $10,760 $13,450

Low-Income Oversight Board (LIOB)

For additional oversight and guidance on low-income energy assistance programs in California, the Low-Income Oversight Board (LIOB) advises the Public Utilities Commission (PUC). You can learn more about LIOB and their work at http://www.liob.org/.

Conclusion

The PG&E CARE program is a valuable resource for California residents with lower incomes, providing crucial financial relief on energy bills. By understanding the PG&E CARE program guidelines and eligibility requirements, you can take steps to reduce your utility expenses. Visit the PG&E website or call their assistance line today to learn more and apply.

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